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As storm recovery continues, we are aware that the Outage Map is not showing some customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning.

We know it is frustrating for our customers and are working hard to reconcile the outages shown on the map. Please continue to report outages, as needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Updates for customers

Crews were out in full force today, focusing on the neighborhood distribution lines that serve smaller pockets of customers. They are reporting additional damage at many locations, which will need to be repaired as well. Much of this work is time-consuming and slow-going, as it requires extensive work yet restores power in much smaller numbers, such as to 5, 10, or 20 customers at a time.

As more and more neighborhoods are energized, some customers may feel like they are being left in the dark. If you’re seeing neighbors with their power on, it’s likely that they’re served by a different circuit that has been restored.

We know many of you are wondering what is happening in your area. As crews get onsite, they will be entering more specific information about restoration times on the outage map. This may take time as we still have nearly 900 locations with damage.

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

We’re here to help: Increase your efficiency and lower your bill

Special offers:

  • You can always get $75 off smart thermostats on PSE Marketplace, and we regularly offer extra savings with special deals on specific models.

We know managing your energy bill can be difficult, which is why we offer rebates on efficient products that can lower your monthly costs and make home upgrades more affordable.

Here are simple things you can do to get started:

1. Don’t wait to insulate! Insulation and air sealing can help keep your home cool in the summer and lower your heating bill as much as 8% during colder months. These measures can also improve air quality! Do it yourself or use our rebates when you hire a contractor.

2. Hello, sun. Whenever it’s sunny, take advantage by turning off unnecessary lights. And consider installing efficient windows to help keep warm air inside during winter and block heat during summer.

3. Lower thermostat, higher savings. Adjust the set point of your thermostat by a few degrees while you’re asleep or away. Buy a discounted smart thermostat on the PSE Marketplace for more energy-saving features.

4. Save buckets by using less hot water. Heating water accounts for about 12% of your monthly bill, so wash clothes and dishes with cold water whenever possible. Check out our water heater and laundry appliance rebates too!

5. Dusty filters? Cleaning or replacing filters in your heating and cooling equipment can improve efficiency and overall functioning. If you have a furnace, changing the filters regularly could save you up to 7% each month.

house_Savings

Tools to get started…

Bill Alert

Find a contractor

Have a home upgrade idea in mind? Need product recommendations? PSE’s Recommended Energy Professionals can install efficient equipment and make recommendations to help you save more.

Request a referral
Ask an Energy Advisor

Contact an Energy Advisor

Not sure where to start? Reach out to our team of Energy Advisors! Call 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m., or fill out a form at the link below.

Ask an Energy Advisor
Usage graphs

Examine your usage

Take an online home energy assessment in your myPSE account to see a personalized breakdown of your energy usage and learn how you might be able to save.

View your usage

Looking for extra assistance?

Appliance and equipment 

Bill Discount & other assistance programs

We offer programs to help you reduce and manage your monthly bill.

Seasonal 

Home weatherization assistance

We can help you work with a local agency that provides free home weatherization upgrades.

Increase rebates 

Increased rebates

We offer increased rebates for income-qualified customers, so you can upgrade your home without breaking the bank.