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November Wind Storm

Damage assessment and restoration efforts continue

Crews and hundreds of support staff continue their around-the-clock work to restore power to those who remain out as a result of yesterday’s damaging windstorm.

As of 6 p.m., we have 354,733 customers out of power. Power has been restored to more than 170,000 customers since the start of the storm. However, due to extensive wind and equipment damage, power for some customers may be out for an extended period. We are updating our outage map with the best information available and will continue to provide updates as restoration progresses. Our focus for tonight continues to be on transmission lines to critical infrastructure and public safety.

Crews continue to survey damage on the ground and helicopter patrols will resume tomorrow morning. Our first step in restoring power is damage assessment: getting a look at what’s been done to the system and determining the extent of repairs that are needed. We will provide restoration updates as information becomes available.

Crews from other utilities from Washington State, British Columbia, Idaho and Oregon have all shown up to assist in the repair of our electric system. Support from these outside agencies ensures that PSE restores power to our communities as soon as possible.

 

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

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Storing Your Own Power

Batteries can provide temporary back-up power during an outage and store excess electricity from rooftop solar. If you’re purchasing your own battery, PSE offers installation guidelines.


I’m a homeowner

Download guidelines for installing a battery only
I want to pair a battery with solar panels
I’m actually just interested in rooftop solar right now


I’m an installer

Download guidelines for installing a battery only 
I’m installing a battery with solar panels

Per PSE's Electric Tariff G, Schedule 80, we also strongly encourage installers and our customers to report their battery installations throughout our service area by filling out and submitting this online notification form. By sharing your information, you’ll help PSE properly manage the services that we provide to all customers on our grid, and also help us evaluate further opportunities to support customers’ battery storage installations.

PSE is also testing battery storage in a variety of local scenarios to determine the best ways they can potentially enhance the grid and meet our customers’ unique energy needs.

Learn more about our battery storage projects
Get answers to common battery storage FAQ


Community Engagement Report

PSE strives to empower historically disenfranchised customers in the clean energy transition by providing the opportunity to co-design the next iteration of our customer programs. We are building procedural equity into our work and creating space for collaboration between customers and utilities to create inclusive, accessible clean energy programs and resources. From September 2022 through May 2023, PSE conducted community engagement on future distributed energy resource (DER) programs, including batteries, solar installations, and demand response (DR) programs. We listened in focus groups, workshops, and surveys to better understand the benefits and barriers customers may face when it comes to DER products to ensure future program design can alleviate these barriers and maximize the desired benefits.

Access our full community engagement report
Access a brief summary of the work, including key lessons learned

 

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