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November Wind Storm

Damage assessment and restoration efforts continue

Crews and hundreds of support staff continue their around-the-clock work to restore power to those who remain out as a result of yesterday’s damaging windstorm.

As of 6 p.m., we have 354,733 customers out of power. Power has been restored to more than 170,000 customers since the start of the storm. However, due to extensive wind and equipment damage, power for some customers may be out for an extended period. We are updating our outage map with the best information available and will continue to provide updates as restoration progresses. Our focus for tonight continues to be on transmission lines to critical infrastructure and public safety.

Crews continue to survey damage on the ground and helicopter patrols will resume tomorrow morning. Our first step in restoring power is damage assessment: getting a look at what’s been done to the system and determining the extent of repairs that are needed. We will provide restoration updates as information becomes available.

Crews from other utilities from Washington State, British Columbia, Idaho and Oregon have all shown up to assist in the repair of our electric system. Support from these outside agencies ensures that PSE restores power to our communities as soon as possible.

 

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

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Make a payment

Make a one time payment with your bank account, a credit or debit card, or set up autopay.

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Pay as a guest

Make a one time payment without signing in. You will need the account number and ZIP code of the bill you want to pay.

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How can we help you?

  • Bill and pay options
  • Pay by phone
  • Pay by mail
  • Pay in person

Billing payment assistance

Puget Sound Energy offers two programs to keep your bills low, and you warm in the winter.

Payment arrangements

Payment arrangements

We understand there are times when it's more convenient to pay a bill in small payments. We're happy to make an arrangement with you.

Budget payment

Budget Payment Plan

Want more predictable energy bills? Our Budget Payment Plan evens out energy costs throughout the year.

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Pay by phone

Pay your bill over the phone using a credit or debit card or bank check.

1-888-225-5773

Estimated time to post to account: 1-2 business days

pay by mail
Pay by mail

Send your check, money order or cashier's check payment through the mail. Address your payment to:

  • Puget Sound Energy
  • BOT-01H
  • P.O. Box 91269
  • Bellevue, WA 98009-9269

Estimated time to post to account: Varies - can take up to 7 business days

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Pay in person

Visit one of our PSE pay stations to pay your bill in person using cash, check, pin based debit or money order (varies by location).

Estimated time to post to account: 1-2 business days