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November Wind Storm

As of 6 a.m. we have 166,464 customers out. In the past 24 hours, we’ve restored power to an estimated 120,000 customers.

A message to our customers was sent through several channels yesterday. Please see the letter here.

We understand it can be frustrating waking up to continued power outages in the cold. For customers looking for resources, please check for information from 211, your local jurisdictions or media sources:

PSE will have two info resource hubs where customers can get basic support, including charging for small devices, Wi-Fi, water, coffee, light snacks and information from PSE staff. Please note that these staff have the same restoration information available as the outage map and cannot provide individualized customer restoration info.

Hours are: 10-5, Friday, November 22

In the parking lots of the following locations:

  • Maple Valley Fred Meyer located at Maple Valley Town Square
    26520 Maple Valley Black Diamond Rd SE, Maple Valley
  • Kent Fred Meyer
    10201 SE 240th St, Kent

We will be also at warming shelters set up by our community partners, where customers can connect with PSE staff to help with questions they have. These locations are:

  • Warming Shelter - Issaquah Senior Center
    75 NE Creek Way, Issaquah, WA 98027

 

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Be prepared and stay safe if the power goes out

We’re committed to delivering safe, reliable power energy to our customers. Sometimes there are situations beyond our control such as storms, traffic accidents, wildfire threats, and damage to power lines. We work to restore power as quickly as possible after these events.

We know being without power is inconvenient, and we’re committed to early alerts and quick responses. To help minimize the inconvenience of an outage, we encourage you to:



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See additional steps you can take to be prepared
Outage map

Power out? Report an outage

Stay in the know when your power goes out by reporting and tracking estimated restoration times.

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Electric pole and power line running alongside evergreen tree trunks

Public Safety Power Shutoff

PSPS is a tool of last resort to help prevent wildfires. Find out how they work and how to prepare.

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Report outage

How power gets restored

When outages happen, there is a process we follow that depends on several factors.

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Repair crew working on downed power lines

Alerts and advisories

Alerts and updates for widespread power outages, severe weather events or other significant
emergencies.

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How power is restored

Electric safety

If you come across a downed utility wire of any kind, always assume it’s energized.

LEARN HOW
A car stopped in the road blocked by downed trees and power lines

Storm safety

Rain and strong winds are a regular part of living in Western Washington. Will you be ready?

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Get additional updates on storm preparedness, restoration efforts, safety tips and more via Twitter

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Follow us @PSETALK

Official Twitter account for Puget Sound Energy. Washington state's largest energy utility. Power out? Report and track on our mobile app

Sumas Powerlines Down Highway 547

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Visit PSE on Flickr

Visit PSE on Flickr for images of storm damage and repairs.