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November Wind Storm

Damage assessment and restoration efforts continue

Crews and hundreds of support staff continue their around-the-clock work to restore power to those who remain out as a result of yesterday’s damaging windstorm.

As of 6 p.m., we have 354,733 customers out of power. Power has been restored to more than 170,000 customers since the start of the storm. However, due to extensive wind and equipment damage, power for some customers may be out for an extended period. We are updating our outage map with the best information available and will continue to provide updates as restoration progresses. Our focus for tonight continues to be on transmission lines to critical infrastructure and public safety.

Crews continue to survey damage on the ground and helicopter patrols will resume tomorrow morning. Our first step in restoring power is damage assessment: getting a look at what’s been done to the system and determining the extent of repairs that are needed. We will provide restoration updates as information becomes available.

Crews from other utilities from Washington State, British Columbia, Idaho and Oregon have all shown up to assist in the repair of our electric system. Support from these outside agencies ensures that PSE restores power to our communities as soon as possible.

 

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Natural gas safety tips

Puget Sound Energy Films

Think safe, be safe

We troubleshoot furnace problems

Do you think your natural gas furnace, water heater or other appliances may not be operating safely? Are you are having problems with pilot lights? Call us at 1-888-225-5773 to schedule a natural gas service technician for a free visit to diagnose the problem. Depending on the diagnosis, the technician can perform minor repairs for a charge.

  • Know how to detect a natural gas leak. If you smell gas, leave the area immediately. Don't do anything that may cause a spark.
  • Check your furnace filters monthly, change or clean as needed to keep your heating or cooling appliances operating safely and efficiently.
  • Have your furnace inspected yearly for proper operation according to the manufacturer's recommendations.
  • If your pilot light goes out and you are unsure about relighting it, call Puget Sound Energy at 1-888-225-5773.
  • Please keep the natural gas meter clear of debris, landscaping bark, shrubs or other vegetation, snow or overhead icicles. If the meter becomes damaged or covered, call PSE at 1-888-225-5773.
  • Never keep flammable liquid or any combustible material near your furnace or water heater, vent pipe or by anything that might ignite. Vapors from paint thinner, gasoline, cleaning solvents, etc. can catch fire or ignite if exposed to a flame or spark.
  • Maintain the natural gas pipes you own. Periodically inspect your gas lines between the meter and your appliances, pools, hot tubs and out buildings for wear and corrosion. Make any necessary repairs immediately.
  • If you are planning any digging, call 811 first to make sure you don't hit any underground utilities.
  • Know the steps to take to be safe in the event of an earthquake, including how to manually shut off your gas.
  • If your gas is shut off for any reason, do not attempt to turn it back on by yourself. Call PSE at 1-888-225-5773.
  • Contact PSE if you suspect your meter appears to show signs of Tampering or Diversion.
  • Energy System Restoration Plan.
  • Natural Gas Safety Tips and Quiz.
  • To obtain a copy of the safety data sheet for natural gas, please send your request to publicsafety@pse.com.
  • Citizens Committee on Pipeline Safety This committee is appointed by the governor to discuss, identify, review and highlight pipeline safety issues.