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The National Weather Service has issued a wind warning through 10 a.m. Tuesday for much of the western Washington. We’re closely watching the forecast and are prepared to respond to power outages as long as conditions are safe for crews.

As we prepare for storm conditions, we encourage our customers to do the same:

  • Make sure to have emergency supplies on hand at home and in your vehicle, such as extra batteries, flashlights and food
  • Have a battery-powered radio ready to go
  • Charge cell phones and mobile devices in case the power goes out
  • Avoid opening and closing refrigerators and freezers more often than necessary. A closed refrigerator will stay cold for up to 12 hours.
  • Turn off lights and unplug all appliances and sensitive electronic equipment, such as computers, to prevent an overload on your circuits when electric service is restored. Leave one light on to let you know when service returns.
  • Download the myPSE app to track and report outages, check status and get estimated restoration times, or visit pse.com/outagemap 

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

How can we help you?

Warning
In case of emergency call 1-888-225-5773

• Report downed power line or power outage
• Smell natural gas

• Disconnection notice
• Urgent concern or feedback

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1-888-225-5773
Hours: Mon-Fri 7:30 a.m. - 6:30 p.m.
Outside hours: 24-hour emergency and outage service only

1-800-962-9498
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Puget Sound Energy
BOT-01H
P.O. Box 91269
Bellevue, WA 98009-9269