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We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall.

We know it is frustrating for our customers and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

To our customers without power:

We know it has been a difficult three days. And we have some hard news to share for some of our customers. Due to the substantial amount of damage we are encountering from the hurricane force winds of the storm, which has made our work slower than expected, we have to push back estimated restoration times for customers.

We will have three restoration times:

  • Saturday at 12pm
  • Sunday at 6pm
  • Monday at 10am

 

Read more
alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Owner allocation form

To start new service on behalf of your tenant, a completed signed authorization form is required prior to executing the Start Service transaction. In addition, signing up for an Owner Allocation Form with PSE ensures that there is no lapse in service and financial responsibility while allowing you to manage your properties online through MyPSE.

In some cases, service may be discontinued without a visit from a PSE representive.

With an Owner Allocation Form, you can use your online PSE account to start and stop service for vacant units.

Complete the form below to establish an Owner Allocation Form with PSE.

Agreement details

The property owner/manager agrees to:

  • Pay all energy charges when the unit is vacant
  • Notify PSE of any changes in occupancy
    • It is the responsibility of both the tenant and the property owner/manager to contact us regarding the change.
  • Provide PSE with the new billing address
    • If bills are returned as undeliverable and go unpaid, this agreement will be terminated and the energy service(s) will be scheduled for disconnection.
  • Inform PSE if the property is sold
    • The property owner/manager is responsible for all energy charges until we're notified.
  • Notify PSE immediately of discrepancies regarding tenant move-in or move-out dates
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Owner Allocation Form

Account number

As shown at the top of your PSE bill.

Property Management/Owner

By checking this box, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions outlined in this agreement.

Billing mailing address
Property legal owner
Service address

Enter service addresses for additional properties. Enter each additional address on a separate line in the text box below and include: Street Address, Unit Number (if applicable), State and ZIP Code.

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