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November Wind Storm

Damage assessment and restoration efforts continue

Crews and hundreds of support staff continue their around-the-clock work to restore power to those who remain out as a result of yesterday’s damaging windstorm.

As of 6 p.m., we have 354,733 customers out of power. Power has been restored to more than 170,000 customers since the start of the storm. However, due to extensive wind and equipment damage, power for some customers may be out for an extended period. We are updating our outage map with the best information available and will continue to provide updates as restoration progresses. Our focus for tonight continues to be on transmission lines to critical infrastructure and public safety.

Crews continue to survey damage on the ground and helicopter patrols will resume tomorrow morning. Our first step in restoring power is damage assessment: getting a look at what’s been done to the system and determining the extent of repairs that are needed. We will provide restoration updates as information becomes available.

Crews from other utilities from Washington State, British Columbia, Idaho and Oregon have all shown up to assist in the repair of our electric system. Support from these outside agencies ensures that PSE restores power to our communities as soon as possible.

 

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

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Our ethics: We do what is right

For nearly 150 years, PSE has served customers and communities across Washington state. We are committed to providing energy that is clean, safe, reliable, affordable and equitable. We understand the foundational role that compliance and ethics plays in this.

While doing our part in the communities we live in and serve, we hold ourselves and our suppliers to strict ethical standards. Our ethics program covers a broad range of topics but can be summarized into one simple sentence: we do what is right. We uphold these standards in our daily tasks, serving with fairness, honesty and decency, leveraging resources such as our Ethics Help Line and Code of Conduct.


Code of Conduct

Our Code of Conduct outlines how we expect all of our employees to conduct business in the spirit of our values: do what’s right, we have each other’s backs and everyone has a voice.

Reporting concerns

We encourage our employees, contractors, customers and members of the public to report any concerns.

Ethics Help-Line:
1-866-236-4PSE (4773)


File online report:
pse.alertline.com

  • Callers may remain anonymous
  • Operated by third-party vendor
  • Individuals will be able to follow-up and provide more information
  • Reports will be reviewed by appropriate officers and the Audit Committee of the Board of Directors for trends and broader issues
  • Available 24 hours a day, 7 days a week
  • Information is reported to PSE and investigated to determine appropriate action
PSE Workers On The Job


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