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November Wind Storm

Damage assessment and restoration efforts continue

Crews and hundreds of support staff continue their around-the-clock work to restore power to those who remain out as a result of yesterday’s damaging windstorm.

As of 6 p.m., we have 354,733 customers out of power. Power has been restored to more than 170,000 customers since the start of the storm. However, due to extensive wind and equipment damage, power for some customers may be out for an extended period. We are updating our outage map with the best information available and will continue to provide updates as restoration progresses. Our focus for tonight continues to be on transmission lines to critical infrastructure and public safety.

Crews continue to survey damage on the ground and helicopter patrols will resume tomorrow morning. Our first step in restoring power is damage assessment: getting a look at what’s been done to the system and determining the extent of repairs that are needed. We will provide restoration updates as information becomes available.

Crews from other utilities from Washington State, British Columbia, Idaho and Oregon have all shown up to assist in the repair of our electric system. Support from these outside agencies ensures that PSE restores power to our communities as soon as possible.

 

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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Efficiency Boost

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Hero Efficiency Boost

The service provided was excellent and the insulation that went into my attic has made my house so much cooler this summer. What a difference. Thank you for making my life better.
– PSE Efficiency Boost customer

Efficiency Boost offers higher rebates on energy-efficient upgrades to income-qualified customers. We want to help you improve the comfort and efficiency of your home without breaking the bank so you can lower your bill long term.

To get started, check the income guidelines below for moderate-income customers. Contact an Energy Advisor at 1-800-562-1482 to verify your eligibility or ask questions. If you don’t qualify for Efficiency Boost, check out our standard residential rebates.

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Ask an Energy Advisor

For personalized advice, contact an Energy Advisor

Or call, 1-800-562-1482

Download the Efficiency Boost flyer.

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Efficiency Boost rebates

The increased rebates we offer through Efficiency Boost are compiled in the table below.
Visit the standard residential rebates page for a full list of customer, equipment and rebate requirements. Restrictions apply.

Upgrade Type Efficiency Boost Incentive Description
Appliances
ENERGY STAR® frontload clothes washer $125 Click here to learn how to get the Efficiency Boost appliance rebates.
ENERGY STAR® dryer $100
ENERGY STAR® heat pump dryer $200
Smart thermostats
Line Voltage Connected Thermostat (PSE-approved models) $130 Click here to learn how to get the Efficiency Boost smart thermostat rebates.
Smart thermostat (ENERGY STAR® models) $175
Space Heat
ENERGY STAR® or AHRI Certified natural gas forced-air furnace ( ≥ 95% AFUE) $750 Click here to learn how to get the Efficiency Boost rebate for space heat equipment.
Zonal electric resistance to ductless heat pump conversion $2,400
Electric forced-air furnace to heat pump conversion $2,400
Water Heat
Heat pump water heater (Tier 3) $700 Click here to learn how to get the Efficiency Boost rebates for water heating equipment.
Heat pump water heater (Tier 4) $750
Gas tankless water heater $600
Weatherization
Attic Insulation R-11 or less $1.75 per sq. ft. Insulating your home is an easy, cost-effective way to save money and energy. And, when you save with PSE's insulation rebates, it gets even easier.

For Weatherization rebates, the rebate amounts shown are for all customers, regardless of income. Request a referral at pse.com/rep to get started.
Floor Insulation R-11 or less to R-30 $2.50 per sq. ft.
Wall Insulation R-0 to R-13 $2.50 per sq. ft.
Prescriptive Duct Sealing and Insulation R-0 to R-11 Up to $1000
Duct sealing only Up to $550
Prescriptive Air Sealing (attic and/or crawl space) $0.20 per sq. ft.
Windows
Windows, Single Pane to U30 $200 per window, up to $2,000 New windows are a great way to insulate your home and save energy and money.

Click here to learn how to get the Efficiency Boost window rebate.
Windows, Double Pane to U30 None
Windows, Single Pane to U22 $200 per window, up to $2,000
Windows, Double Pane to U22 $200 per window, up to $2,000
Moderate income guidelines

Customers eligible for Efficiency Boost must have a gross monthly household income equal or less than the maximum income listed in the table below for their county and household size.

If your income is above the income limits below, check out our standard residential rebates.

If you live in a manufactured home, you may receive a higher rebate for making upgrades to your home, even if you do not qualify for Efficiency Boost.

If your income is well below the income limits below, check out PSE’s no-cost Home Weatherization Assistance program, administered through your local community agency. You may also qualify for additional assistance programs.


Maximum monthly household income*, by county

Household size**

Island County

King County

Kitsap County

Kittitas County

Lewis County

Pierce County

Skagit County

Snohomish County

Thurston County

Whatcom County

1

$5,358

$7,284

$6,286

$5,194

$4,725

$6,084

$5,264

$7,284

$5,916

$5,545

2

$6,122

$8,325

$7,181

$5,939

$5,400

$6,952

$6,014

$8,325

$6,764

$6,333

3

$6,886

$9,366

$8,081

$6,680

$6,075

$7,819

$6,764

$9,366

$7,608

$7,130

4

$7,650

$10,402

$8,977

$7,425

$6,750

$8,686

$7,514

$10,402

$8,452

$7,917

5

$8,264

$11,236

$9,698

$8,020

$7,294

$9,384

$8,119

$11,236

$9,131

$8,550

6

$8,878

$12,070

$10,416

$8,616

$7,833

$10,078

$8,719

$12,070

$9,806

$9,188

7

$9,488

$12,900

$11,133

$9,206

$8,372

$10,772

$9,319

$12,900

$10,481

$9,820

8

$10,102

$13,734

$11,850

$9,802

$8,911

$11,466

$9,919

$13,734

$11,156

$10,453

9

$10,711

$14,564

$12,567

$10,392

$9,450

$12,164

$10,523

$14,564

$11,836

$11,086

10

$11,325

$15,398

$13,289

$10,992

$9,994

$12,858

$11,123

$15,398

$12,511

$11,719
 

*Household income means the combined income of all household members ages 18 or older. Income includes all gross wages, tips, rental income, public assistance, social security or pensions, income from self-employment, alimony, interest, or any other sources of income defined by the IRS income tax return.

** All persons count towards the household size regardless of their age or whether they currently have an income.

 

How it works

Appliances Program

  1. Review the income guidelines to ensure you qualify for Efficiency Boost.
  2. Visit the Appliance rebates website to ensure your equipment qualifies. If your equipment qualifies, apply for the rebate by:
    • Applying online, or
    • Downloading an appliance rebate form (English, Spanish or Vietnamese). Download the income declaration form in Vietnamese. Submit the completed rebate form (including the Efficiency Boost qualification section, as well as supporting documentation listed on the form) to the email or mail address listed on the rebate form.
  3. If approved, your rebate will be sent to you in the method you requested on the rebate application, either as a check or a bill credit.

 

Smart Thermostats Program

If you’ve already purchased the equipment:

  1. Review the income guidelines to ensure you qualify for Efficiency Boost.
  2. Visit the Smart Thermostat website to ensure your equipment qualifies. If your equipment and income qualifies, apply for the rebate by:
    • Applying online, or
    • Downloading a smart thermostat rebate form (English, Spanish or Vietnamese). Download the income declaration form in Vietnamese. Submit the completed rebate form to the email or mail address listed on the rebate form.
  3. If approved, your rebate payment will be sent to you in the method you requested on the rebate application, either a check or bill credit.

If you have not already purchased the equipment:

  1. Visit the PSE Marketplace to purchase a qualifying smart thermostat or line-voltage connected thermostat and receive your rebate instantly.

 

Weatherization Program

The rebates listed in the table above are for all customers, regardless of income level. There are no additional income verification steps required to receive these rebates. In order to receive these rebates, you must use a contractor who is a PSE Recommended Energy Professional (REP) or another PSE Trade Ally. Your contractor will deduct the rebate amount from your invoice, reducing your out-of-pocket cost. Please visit pse.com/rep to request a contractor referral, or visit pse.com/insulation for more information about weatherization rebates.

 

Windows, Water Heat and Space Heat Programs

If the work has not been completed…

  1. Review the income guidelines, and contact an Energy Advisor (EA) to discuss eligibility. The EA will guide you through next steps and can provide referrals to Recommended Energy Professionals (REPs), who are approved to deliver Efficiency Boost rebates.
  2. Once you’ve selected a Recommended Energy Professional, they will ask you to sign an income qualification form (English or Vietnamese) to confirm that you meet eligibility requirements prior to installation.
  3. After installation, the REP will submit your signed incentive application and income qualification form to PSE and provide you with an instant rebate. Incentives will be paid directly to the REP, who will deduct the incentive amount from your invoice, reducing your out-of-pocket cost. You are responsible for paying the balance of the invoice.

If the work has been completed, or you’re using a non-PSE Trade Ally (including DIY)…

  1. Review the income guidelines to ensure you qualify for Efficiency Boost.
  2. Review the applicable program website (windows, heat pump, furnace, heat pump water heater, or gas tankless water heater) to ensure that your equipment qualifies. If your equipment and income qualify, apply for the rebate by:
    • Applying online, or
    • Completing the applicable program rebate form. Submit the completed rebate form (including the Efficiency Boost qualification section, as well as supporting documentation listed on the form) to the email or mail address listed on the rebate form
    • Download rebate forms
  3. If approved, your rebate will be sent to you in the method you requested on the rebate application, either as a check or bill credit.
Other opportunities

If your household income is below the moderate income guidelines above, you may also qualify for additional assistance programs offered through PSE. Of important note, please check out the free home upgrade opportunities offered through Home Weatherization Assistance.

Note: Offers available to residential customers with PSE electricity or PSE natural gas as the primary source of home and/or water heating. Home must be permitted and built before 1990 to be eligible for insulation, whole house air sealing, and prescriptive duct sealing and insulation rebates. Duct sealing only applies to homes permitted and built before 2001; cannot be combined with other duct measures. Please visit pse.com/instant for more information. Customer must meet income guidelines and be prequalified by PSE for Efficiency Boost rebates.