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November Wind Storm

We understand the stress and disruption that outages can cause for you and your family and that it's especially challenging on cold days and nights. We continue our around-the-clock work to restore your power due to Tuesday’s damaging windstorm.

As of 11:59 p.m., we have 298,294 customers out of power, with more than 297,566 customers restored since the start of the storm. However, due to extensive wind and equipment damage, power for some customers may be out for an extended period. We are updating our outage map with the best information available and will continue to provide updates as restoration continues. Please note that outage numbers will fluctuate as restorations are occurring throughout the system. Our focus overnight continues to be on transmission lines to critical infrastructure and public safety. Our PSE dispatch team has fielded over 2,000 escalated 911 calls since Tuesday afternoon.

Our first step in restoring power is damage assessment: getting a look at what’s been done to the system and determining the extent of repairs that are needed. Crews continue to survey damage on the ground overnight and helicopter patrols will resume tomorrow morning. On Wednesday, helicopter patrols spent 9 hours in total flight assessing our transmission lines for damage. We will provide restoration updates through our outage map at pse.com/outages as information becomes available.

LIMITED TIME OFFER

PSE has increased the rebate on heat pump water heaters to $750 (reg. $500). See below for qualifications. Offer ends December 31.

Water heating rebates and offers

Save big on energy-efficient water heating systems

Upgrading from an older, less-efficient water heating system can lower your energy bills and improve your overall energy efficiency. To help you bring a more energy-efficient water heater into your home, PSE offers rebates on several types of quality equipment.

Current PSE water heating system rebates include:

Heat pump water heater

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Natural gas tankless water heater

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These rebates apply to existing single family properties only. Single-family new construction, multifamily (five or more attached units) and commercial accounts are not eligible. Please allow 4-6 weeks for processing.

For rebates for multifamily buildings, apartments or condos, click here.

For rebates for businesses and commercial accounts, click here.

For rebates for manufactured homes, click here.

To learn more about PSE’s Efficiency Boost program that provides increased rebates for income-qualified customers, click here.