Skip to main content

November Wind Storm

Damage assessment and restoration efforts continue

Crews and hundreds of support staff continue their around-the-clock work to restore power to those who remain out as a result of yesterday’s damaging windstorm.

As of 6 p.m., we have 354,733 customers out of power. Power has been restored to more than 170,000 customers since the start of the storm. However, due to extensive wind and equipment damage, power for some customers may be out for an extended period. We are updating our outage map with the best information available and will continue to provide updates as restoration progresses. Our focus for tonight continues to be on transmission lines to critical infrastructure and public safety.

Crews continue to survey damage on the ground and helicopter patrols will resume tomorrow morning. Our first step in restoring power is damage assessment: getting a look at what’s been done to the system and determining the extent of repairs that are needed. We will provide restoration updates as information becomes available.

Crews from other utilities from Washington State, British Columbia, Idaho and Oregon have all shown up to assist in the repair of our electric system. Support from these outside agencies ensures that PSE restores power to our communities as soon as possible.

 

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Natural gas supply

Puget Sound Energy introduced Washington territory to gas lighting in 1873. Today we operate the state's largest natural-gas distribution system, serving nearly 800,000 gas customers in six counties.

We manage a strategically diversified gas-supply portfolio to reduce financial risks and hold down customers' rates. PSE also controls gas-supply costs by storing gas in large underground facilities, then withdrawing it in winter when customer usage is highest.

All the gas we acquire is transported into our service area through large interstate pipelines owned and operated by another company. Once we take possession of the gas, it is distributed to customers through more than 26,000 miles of PSE-owned gas mains and service lines.

PSE controls its gas-supply costs by acquiring gas, under contract, from a variety of gas producers and suppliers across the western United States and Canada. To obtain gas at the most favorable price, we carefully analyze gas-market trends and conditions, then strategically procure gas under a mix of short-, medium- and long-term contracts. The combined price we pay for natural gas under these contracts is passed along to you at cost, with no mark-up or profit for PSE. Another cost-saving measure involves flexible gas-transportation agreements with suppliers that enable us to selectively purchase gas from favorably priced locations.

We purchase 100 percent of the natural-gas supplies needed to serve our customers. About half the gas is obtained from producers and marketers in British Columbia and Alberta, and the rest comes from Rocky Mountain states.

 

How natural gas reaches your home

From the wellhead, natural gas can be moved thousands of miles through large-diameter transmission pipelines. Once a supplier's gas reaches our system, it passes through a variety of different components and infrastructure, including city gate stations where a strong odorant is added (for safety reasons) to give the gas its familiar rotten-egg smell. City gate stations also reduce the pressure of gas as it leaves the larger transmission pipeline and enters smaller utility-owned gas mains.

Natural gas schematic

(1) Deep underground deposits of natural gas

(2) are brought to the surface by wellhead pumps

(3) After the gas is processed and purified, it travels along interstate pipelines

(4) Compressor stations are located every 50 to 60 miles to maintain gas pressure

(5) Natural gas often is stored in large underground reservoirs to help meet spikes in demand

(6) Gas eventually reaches a city gate station, where it is metered and 

(7) delivered to customers through a distribution network of local gas mains, small-diameter service lines and, ultimately, customer meters

 

National Pipeline Mapping System (PHMSA/NPMS)