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March Windstorm Event

We understand how difficult it is to be without power, and we appreciate your patience. Crews continued to make steady progress overnight. Small pockets of customers remain without power in King County, Greenwater, and Skykomish. The plan for today is to continue to assess damage in difficult access areas and restore power as quickly and safely as possible.

Below are updates and current estimated restoration times for hard-hit areas:

  • In Skykomish, crews continue to work on the electric system that feeds the town from the west. An additional helicopter patrol is scheduled for later in the morning. We expect to have power restored to our Skykomish customers by today, March 15 at 8 p.m.
  • In King County, crews continue to repair damage to the system throughout the morning. We still expect most customers will have their power restored by today, March 15 at 8 p.m.
  • In Greenwater, Highway 410 remains closed and the combination of deep snow and many fallen trees is preventing crews and equipment from accessing damaged electric equipment. Based on current conditions, restoration efforts could go into Monday. Estimated times of restoration will be updated in the PSE outage map as we are able to reassess for any improvement to travel and access during today's early daylight.

Estimated restoration times by region are available at pse.com/alerts. As crews are assigned to a repair job, the specific time for that outage will be added to the outage map.

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

PSE’s Flex Batteries Enhanced Incentives make battery energy storage systems more accessible by offsetting the upfront equipment and installation costs. And because this lower purchase and install cost is paired with enrollment rewards (and even more rewards for participation) through PSE’s Flex Batteries program, you can save money at the time of installation and earn over the life of your system.

You may be eligible to receive up to $10,000 in enhanced incentives towards the upfront cost of your battery. In addition, earn $75 per kWh of battery storage at enrollment (up to $1,000 maximum per battery). You also earn for participating – get $.50 per kWh for your participation during Flex events.

Enhanced incentives are available to residential electric customers who work with a Recommended Energy Professional to connect an eligible battery system to PSE's grid that meets the requirements of either Pathway A or Pathway B.

Find out if you qualify below.

  • How do I qualify? Pathway A

    Residential electric customers might qualify for enhanced incentives through Pathway A for reasons including limited income, lack of access to food and health care, the language you speak, disability, or other factors.

    What am I eligible for? You may be eligible for up to $10,000 in enhanced incentives or 100% of eligible equipment and installation costs covered, in addition to incentives through Flex Batteries.

    How do I qualify for enhanced incentives?
    You may qualify for Pathway A in a number of ways including


    Use this form to find out if your income qualifies you for enhanced incentives

  • How do I qualify? Pathway B

    Residential electric customers experiencing reliability concerns and living on a specific area of PSE’s grid may be eligible for enhanced equipment and installation incentives through Pathway B.

    What am I eligible for? You may be eligible for up to $5,000 in enhanced incentives or 100% coverage of eligible equipment and installation costs, in addition to incentives through Flex Batteries.

    How do I qualify for enhanced incentives? Contact us at der@pse.com to see if you qualify and to learn more about the enhanced incentives available to you.

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Enhanced Incentives FAQs

Community Engagement Report

PSE strives to empower historically disenfranchised customers in the cleaner energy transition by providing the opportunity to co-design the next iteration of our customer programs. We are building procedural equity into our work and creating space for collaboration between customers and utilities to create inclusive, accessible cleaner energy programs and resources. From September 2022 through May 2023, PSE conducted community engagement on future distributed energy resource (DER) programs, including batteries, solar installations, and demand response (DR) programs. We listened in focus groups, workshops, and surveys to better understand the benefits and barriers customers may face when it comes to DER products to ensure future program design can alleviate these barriers and maximize the desired benefits.

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Have questions about PSE’s Flex Batteries program and how to get started? Energy Advisors are here to help.

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Want to install a battery?

Request a list of PSE Recommended Energy Professionals (REPs) who can help you get started.