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We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall.

We know it is frustrating for our customers and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Updated ETRs

To our customers without power:

We know it has been a difficult three days. And we have some hard news to share for some of our customers. Due to the substantial amount of damage we are encountering from the hurricane force winds of the storm, which has made our work slower than expected, we have to push back estimated restoration times for customers.

We will have three restoration times:

  • Saturday at 12pm
  • Sunday at 6pm
  • Monday at 10am

We are in the process this evening of updating our outage map with the estimated restoration times for your outage. We are working as hard as we can to get power restored to you sooner than the times listed above. As our field crews gain more detailed information about your outage, we will update the outage map with a more specific time.  

 

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Appliance rebates

Get cash back on qualifying models

Energy-efficient appliances can help lower your energy bill. Upgrade your old, inefficient laundry appliances and save with our rebates.


Warning
PSE is aware dryer models are being incorrectly labeled as ENERGY STAR qualified at certain retail stores in our service territory. We are working with the manufacturer and retailer to resolve the issue as soon as possible. Please be advised the model is not qualified and will not receive a rebate from PSE. Be sure to check our Home Appliance Qualified Product List when researching your next Home Appliance purchase.

appliance
ENERGY STAR® certified front load clothes washer:
$75 rebate
$125 Efficiency Boost rebate based on your income (see below or visit pse.com/boost for more details)
appliance
ENERGY STAR® certified dryer:
$50 limited-time rebate
$100 Efficiency Boost rebate based on your income (see below or visit pse.com/boost for more details)
appliance
Heat pump dryer (vented/ventless)
$75 rebate
$200 Efficiency Boost rebate based on your income (see below or visit pse.com/boost for more details)

How to qualify


Equipment requirements
Equipment requirements
customer requirements
Customer requirements
  • You must be a current PSE electric customer

Rebate requirements

  • Purchase and install new qualifying equipment between now and 12/31/2024 to be eligible for the rebate.
  • Your rebate application must be submitted within 60 days of purchase date on your receipts.
  • Required documentation: A copy of your receipt that clearly indicates the retailer, purchase date, manufacturer, model number, price, and proof of payment for your appliance(s).
  • Business customers must include a current W-9 with their application.
  • If approved, your rebate will be sent to you in the method you requested on the rebate application, either as a check or a bill credit.

If applying for increased Efficiency Boost rebates:

income-qualified higher rebates
Ask an Energy Advisor

For personalized advice, contact an Energy Advisor.

Or call 1-800-562-1482.

Find a contractor

Request a PSE Recommended Energy Professional (REP) to complete your energy efficient improvement upgrade.