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November Wind Storm

Damage assessment and restoration efforts continue

Crews and hundreds of support staff continue their around-the-clock work to restore power to those who remain out as a result of yesterday’s damaging windstorm.

As of 6 p.m., we have 354,733 customers out of power. Power has been restored to more than 170,000 customers since the start of the storm. However, due to extensive wind and equipment damage, power for some customers may be out for an extended period. We are updating our outage map with the best information available and will continue to provide updates as restoration progresses. Our focus for tonight continues to be on transmission lines to critical infrastructure and public safety.

Crews continue to survey damage on the ground and helicopter patrols will resume tomorrow morning. Our first step in restoring power is damage assessment: getting a look at what’s been done to the system and determining the extent of repairs that are needed. We will provide restoration updates as information becomes available.

Crews from other utilities from Washington State, British Columbia, Idaho and Oregon have all shown up to assist in the repair of our electric system. Support from these outside agencies ensures that PSE restores power to our communities as soon as possible.

 

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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

PSE locations

As Washington state’s oldest local energy company, PSE serves approximately 1.1 million electric customers and over 900,000 natural gas customers in 10 counties across 6,000 square miles, primarily in the Puget Sound region of Western Washington. Our employees are dedicated to providing great customer service and delivering energy that’s safe, dependable and efficient.

 

Pay stations

Pay your PSE bill in person at a pay station near you. Search by address using our interactive map.


Tours and recreation

Explore outdoor educational and recreational opportunities at PSE facilities like the Wild Horse Wind and Solar Facility, Snoqualmie Falls, and more.


Bellevue headquarters

Corporate offices. No customer services available and no payments accepted at
this location.

355 – 110th Avenue NE
Bellevue, WA 98004 Map it


Service area

Puget Sound Energy serves 10 counties in western Washington.
Island (electric) Pierce (combined)
King (combined) Skagit (electric)
Kitsap (electric) Snohomish (natural gas)
Kittitas (combined) Thurston (combined)
Lewis (natural gas) Whatcom (electric)