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March Windstorm Event

We understand how difficult it is to be without power, and we appreciate your patience. Crews continued to make steady progress overnight. Small pockets of customers remain without power in King County, Greenwater, and Skykomish. The plan for today is to continue to assess damage in difficult access areas and restore power as quickly and safely as possible.

Below are updates and current estimated restoration times for hard-hit areas:

  • In Skykomish, crews continue to work on the electric system that feeds the town from the west. An additional helicopter patrol is scheduled for later in the morning. We expect to have power restored to our Skykomish customers by today, March 15 at 8 p.m.
  • In King County, crews continue to repair damage to the system throughout the morning. We still expect most customers will have their power restored by today, March 15 at 8 p.m.
  • In Greenwater, Highway 410 remains closed and the combination of deep snow and many fallen trees is preventing crews and equipment from accessing damaged electric equipment. Based on current conditions, restoration efforts could go into Monday. Estimated times of restoration will be updated in the PSE outage map as we are able to reassess for any improvement to travel and access during today's early daylight.

Estimated restoration times by region are available at pse.com/alerts. As crews are assigned to a repair job, the specific time for that outage will be added to the outage map.

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

PSE’s Bill Discount Rate

Our Bill Discount Rate (BDR) program provides you with ongoing help on your monthly energy bill. Depending on your household income and household size, you can save 5% to 45% a month on your bill.

There is one simple application to fill out. In most cases, no proof of income is required to apply. And the application only takes a few minutes to complete online. If you’ve received energy assistance in the past, it’s likely you qualify.

If you have already applied you can view your application status.

See if you're eligible!

Find out if you are within the income guidelines before applying by providing the number of people in your household, your household’s net monthly income (income after taxes and program allowed deductions) and the county where you live.

This is an estimate of program eligibility. PSE does not save or share the information provided. Please apply or enroll to confirm that you qualify.

  • Learn more about our income guidelines

    Eligibility is based on your household’s monthly net income (income after taxes and program allowed deductions), the number of people in your household, and the county you live in. The income guidelines are set at 80% of area median income (AMI) for the county you live in or 200% of the federal poverty level (FPL), whichever is greater.

    What’s Income

    Alimony/Child Support
    Annuities
    Capital gains
    Dividends
    Earned wages/salary
    Foster care payments
    Military pay
    Pensions
    Rental income/Royalties
    Self-employment income (after expenses)
    Social Security
    Social Security Disability (SSDI)
    Student Aid/Scholarships
    Supplemental Security Income (SSI)
    Unemployment

    What’s not income

    Energy Assistance
    Income for people in high school or under 18
    Income tax refunds/credits
    One-time cash gifts
    Reverse mortgage
    Section 8 or housing subsidies
    WIC benefits

    Our income guidelines can be found here. If you have any questions about calculating your income, requirements of the program, or need help applying, email us at billdiscount@pse.com or give us a call at 888-225-5773. We’re here to help.

Additional financial assistance

You may also qualify for additional assistance programs. In fact, by applying for Bill Discount Rate, we will automatically start an application for HELP, our bill assistance program.

Both Bill Discount Rate and HELP provide significant discounts to customers who qualify, based on their household size and income. A single application takes two minutes to complete. No additional documentation is required.

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