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November Wind Storm

Progress continues

We understand how challenging and frustrating it is to be without electricity, especially during the cold weather when staying warm is even more difficult. Please know that our field crews and hundreds of logistical and support staff are working around the clock to restore power as quickly and safely as possible.

A message to our customers was sent through several channels yesterday afternoon. Please see the letter here.

We have made progress on bringing back more transmission lines – the larger lines that bring power into communities, 20 of which have been brought back online over the course of Thursday.

Please continue to report your outages through the myPSE app or our outage map if you receive a notification that you have been restored but remain without power. This can happen when substations that serve you are energized, but damage still exists on the lines in local neighborhoods.

 

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Online energy assessment

PSE offers a quick and convenient 3-step process to help you understand and control your home’s energy usage.

  1. Start by completing an online assessment to determine how energy is used in your home. This should take about 5 to 7 minutes to complete.

  2. Next, review the relevant insights and suggested ways to save as a result of your online energy assessment.

  3. Finally, measure and monitor the impact of changes you make on your overall energy usage by reviewing usage graphs within your myPSE account.

Example

Annual Energy Usage

The largest cost is heating.
Home Energy Assessment - Energy Use

This estimate is based on information you provided about your home.



Home Energy Assessment

Note: The amounts shown here are usage charges only. They do not include taxes, basic charge or fees, so they may not match your total billed amounts each month.


Get started now

If you don't currently have one, you can easily create an online account, even if you don't have your account number available.

PSE also offers a variety of rebates for energy efficient products and services.

If you are ready to move forward with improving the comfort and efficiency of your home, you can request a referral to a PSE Recommended Energy Professional (REP) to help you with your project.

In-home energy assessments

Previously, PSE offered an in-person service where an assessor would physically come out to evaluate your home and suggest ways to save energy. PSE is unfortunately unable to deliver that service at a reasonable cost. Currently, there is no plan to restart the program, but PSE is considering how in-home services may be designed cost-effectively.

ask advisor
ASK AN ENERGY ADVISOR

For personalized advice, contact an Energy Advisor or call 1-800-562-1482.