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November Wind Storm

As of 6 a.m. we have 166,464 customers out. In the past 24 hours, we’ve restored power to an estimated 120,000 customers.

A message to our customers was sent through several channels yesterday. Please see the letter here.

We understand it can be frustrating waking up to continued power outages in the cold. For customers looking for resources, please check for information from 211, your local jurisdictions or media sources:

PSE will have two info resource hubs where customers can get basic support, including charging for small devices, Wi-Fi, water, coffee, light snacks and information from PSE staff. Please note that these staff have the same restoration information available as the outage map and cannot provide individualized customer restoration info.

Hours are: 10-5, Friday, November 22

In the parking lots of the following locations:

Maple Valley Fred Meyer located at Maple Valley Town Square
26520 Maple Valley Black Diamond Rd SE, Maple Valley

Kent Fred Meyer
10201 SE 240th St, Kent

We will be also at warming shelters set up by our community partners, where customers can connect with PSE staff to help with questions they have. These locations are:

Warming Shelter - Issaquah Senior Center
75 NE Creek Way, Issaquah, WA 98027

Smiling family members seated on couch, pointing remote control at home heating wall unit

Heating rebates and offers

Save $5,000 when you upgrade to a cold-climate heat pump

For a limited time, PSE single-family residential electricity customers who are income-qualified can receive $5,000 back on their purchase of a cold-climate heat pump. This offer is available through the Home Electrification and Appliances Rebate Program (HEAR).

Get cash back on energy-efficient heating systems

Replacing an inefficient heating system can save you money on energy bills and also improve the comfort of your home. Use PSE's heating rebates to make the purchase of an energy-efficient electric or natural gas heating system easier on your wallet.

Current PSE heating system rebates include:

Electric

View all rebates

Gas

Forced-air furnace

View all rebates

Electric and Gas

Advanced duct sealing

Advanced duct sealing

These rebates apply to existing single family properties only. Single family new construction, multifamily (five or more attached units) and commercial accounts are not eligible. Please allow 4-6 weeks for processing.

Rebates for multifamily buildings, apartments or condos, click here.

To learn more about PSE’s Efficiency Boost program that provides increased rebates for income-qualified customers, click here.

Shopping for a new heat pump?

High-efficiency heat pumps are great option for upgrading your heating system even if you do not have electric resistance or electric forced air heating in your home. PSE works with manufacturers, distributors, and contractors to provide discounts on high efficiency heat pumps.

TIP: Speak with your contractor regarding how this discount might apply to your HVAC project.

Find qualifying models for possible pass-through discounts from your contractor

Can IRA tax credits provide more savings?

Learn more about the Inflation Reduction Act, which offers federal tax credits for people working to cut their home energy use and adopt renewable energy.