We understand how challenging and frustrating it is to be without electricity, especially during the cold weather when staying warm is even more difficult. Please know that our field crews and hundreds of logistical and support staff are working around the clock to restore power as quickly and safely as possible.
A message to our customers was sent through several channels yesterday afternoon. Please see the letter here.
We have made progress on bringing back more transmission lines – the larger lines that bring power into communities, 20 of which have been brought back online over the course of Thursday.
Please continue to report your outages through the myPSE app or our outage map if you receive a notification that you have been restored but remain without power. This can happen when substations that serve you are energized, but damage still exists on the lines in local neighborhoods.
Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.
Report and track power outages online
It’s easier than ever to switch to an electric vehicle. We’re here to help you understand the costs and benefits of going electric.
For customers who’ve already made the switch, we have options for charging on the go and support for at-home charging, too.
Whether you want to electrify your fleet or install charging for tenants, employees and more, our incentives and expertise can help.
