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We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall.

We know it is frustrating for our customers and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Updated ETRs

To our customers without power:

We know it has been a difficult three days. And we have some hard news to share for some of our customers. Due to the substantial amount of damage we are encountering from the hurricane force winds of the storm, which has made our work slower than expected, we have to push back estimated restoration times for customers.

We will have three restoration times:

  • Saturday at 12pm
  • Sunday at 6pm
  • Monday at 10am

We are in the process this evening of updating our outage map with the estimated restoration times for your outage. We are working as hard as we can to get power restored to you sooner than the times listed above. As our field crews gain more detailed information about your outage, we will update the outage map with a more specific time.  

 

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Create an emergency kit

Create an emergency kit that will keep you and your family safe and comfortable during a major power outage or natural disaster – and have it ready before disaster strikes. The following checklist will get you started. Make sure to include enough supplies to last at least three days for you, your family - and pets too.

Emergency kit checklist

  1. Water for seven to 10 days (1 gallon per person, per day)
  2. Food for seven to 10 days (non-perishable)
  3. Cash (ATMs may not be working; small bills are best)
  4. Flashlights
  5. Radio (battery-powered or hand-crank)
  6. Extra batteries
  7. First aid kit
  8. Whistle to signal for help
  9. Sturdy shoes, gloves
  10. Shelter items (tent, tarp, rope)
  11. Dust mask to help filter contaminated air (cotton t-shirts can work)
  12. Wrench to turn off utilities, such as natural gas or water
  13. Moist towelettes, garbage bags and plastic ties for sanitation
  14. Manual can opener
  15. Multipurpose (A-B-C) fire extinguisher
  16. Unique family needs (supplies for infants, pets; prescription and over-the-counter medications; emergency phone numbers, important documents)

Preparing multiple kits, for home, work and your vehicle, is a good idea.

Remember: When preparing for a major storm, earthquake or flood, a preparedness kit is most effective when you also have an emergency plan.

More kit ideas

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