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As storm recovery continues, we are aware that the Outage Map is not showing some customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning.

We know it is frustrating for our customers and are working hard to reconcile the outages shown on the map. Please continue to report outages, as needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

A total of 153 line crews and 30 tree crews were out in full force today, focused on the neighborhood distribution lines that serve smaller pockets of customers. They were reporting additional damage at many locations, which will need to be repaired as well. Much of this work is time-consuming and slow-going, as it requires extensive work yet restores power in much smaller numbers, such as to 5, 10, or 20 customers at a time.

As more and more neighborhoods are energized, some customers may feel like they are being left in the dark. If you’re seeing neighbors with their power on, it’s likely that they’re served by a different circuit that has been restored.

We know many of you are wondering what is happening in your area. As crews get onsite, they will be entering more specific information about restoration times on the outage map. This may take time as we still have just over 700 locations with damage.

 

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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Home weatherization assistance

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Having a home that’s uncomfortable — too cold or too hot — and having high energy bills are usually the results of a home that’s not properly protected from the weather. For example, when your home has unsealed air leaks that allow heated air to escape, your heater has to work longer and harder to keep your home, and the people in it, comfortable. The solution to this problem is called weatherization. It’s the process of protecting your entire home so that the air you heat stays where you want it: inside your home.

The Home Weatherization Assistance program is a partnership between PSE, federal and state funding sources. It’s a way for us to connect our income-qualified customers to the local agencies that can assess your home and provide free, whole-home upgrades to help lower your monthly energy bill.

Do I qualify?

  1. Review the income guidelines below to see if you may qualify for assistance. Please note: The income guidelines are a general guide and do not confirm eligibility. Eligibility for this program is decided by your local agency and each agency has varying income requirements.

  2. Contact a local agency to confirm if your household is eligible.

  1. If your local agency determines your household is eligible, they will guide you through the application process.
Weatherization assistance income guidelines

If your household monthly gross income (income before taxes and authorized deductions) is less than the limits for your county you may qualify. Contact the agency in your area to confirm if your household is eligible.


Number of Persons in Household

Island County

King County

Kitsap County

Kittitas County

Lewis County

Pierce County

Skagit County

Snohomish County

Thurston County

Whatcom County

1

$ 4,763

$ 6,475

$ 5,588

$ 4,617

$ 4,200

$ 5,408

$ 4,679

$ 6,475

$ 5,258

$ 4,929

$ 3,407

$ 3,407

$ 3,407

$ 3,407

$ 3,407

$ 3,407

$ 3,407

$ 3,407

$ 3,407

$ 3,407

2

$ 5,442

$ 7,400

$ 6,383

$ 5,279

$ 4,800

$ 6,179

$ 5,346

$ 7,400

$ 6,013

$ 5,629

$ 4,456

$ 4,456

$ 4,456

$ 4,456

$ 4,456

$ 4,456

$ 4,456

$ 4,456

$ 4,456

$ 4,456

3

$ 6,121

$ 8,325

$ 7,183

$ 5,938

$ 5,504

$ 6,950

$ 6,013

$ 8,325

$ 6,763

$ 6,338

$ 5,504

$ 5,504

$ 5,504

$ 5,504

$ 5,504

$ 5,504

$ 5,504

$ 5,504

$ 5,504

$ 5,504

4

$ 6,800

$ 9,246

$ 7,979

$ 6,600

$ 6,553

$ 7,721

$ 6,679

$ 9,246

$ 7,513

$ 7,038

$ 6,553

$ 6,553

$ 6,553

$ 6,553

$ 6,553

$ 6,553

$ 6,553

$ 6,553

$ 6,553

$ 6,553

5

$ 7,601

$ 9,988

$ 8,621

$ 7,601

$ 7,601

$ 8,342

$ 7,601

$ 9,988

$ 8,117

$ 7,601

$ 7,601

$ 7,601

$ 7,601

$ 7,601

$ 7,601

$ 7,601

$ 7,601

$ 7,601

$ 7,601

$ 7,601

6

$ 8,650

$ 10,729

$ 9,258

$ 8,650

$ 8,650

$ 8,958

$ 8,650

$ 10,729

$ 8,717

$ 8,650

$ 8,650

$ 8,650

$ 8,650

$ 8,650

$ 8,650

$ 8,650

$ 8,650

$ 8,650

$ 8,650

$ 8,650

7

$ 8,846

$ 11,467

$ 9,896

$ 8,846

$ 8,846

$ 9,575

$ 8,846

$ 11,467

$ 9,317

$ 8,846

$ 8,846

$ 8,846

$ 8,846

$ 8,846

$ 8,846

$ 8,846

$ 8,846

$ 8,846

$ 8,846

$ 8,846

8

$ 9,043

$ 12,208

$ 10,533

$ 9,043

$ 9,043

$ 10,192

$ 9,043

$ 12,208

$ 9,917

$ 9,292

$ 9,043

$ 9,043

$ 9,043

$ 9,043

$ 9,043

$ 9,043

$ 9,043

$ 9,043

$ 9,043

$ 9,043

9

$ 9,683

$ 12,946

$ 11,171

$ 9,683

$ 9,683

$ 10,813

$ 9,683

$ 12,946

$ 10,521

$ 9,854

$ 9,239

$ 9,239

$ 9,239

$ 9,239

$ 9,239

$ 9,239

$ 9,239

$ 9,239

$ 9,239

$ 9,239

10

$ 10,580

$ 13,688

$ 11,813

$ 10,580

$ 10,580

$ 11,429

$ 10,580

$ 13,688

$ 11,121

$ 10,580

$ 9,436

$ 9,436

$ 9,436

$ 9,436

$ 9,436

$ 9,436

$ 9,436

$ 9,436

$ 9,436

$ 9,436

 
 

Customers below this income are less likely to qualify, please contact your local agency to confirm eligibility.

  

Customers below this income are more likely to qualify, please contact your local agency to confirm eligibility.
financial assistance
FAQ

If you don’t qualify for Home Weatherization Assistance, be sure to check out our increased rebates for income-qualified customers through Efficiency Boost.