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We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall.

We know it is frustrating for our customers and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Customer Updates

Updated estimated restoration time was posted to pse.com Friday November 22, to inform customers who are still waiting for their power to be restored. Due to the substantial amount of damage we are encountering from the hurricane force winds of the storm, which has made our work slower than expected, we had to push back estimated restoration times for customers.

Updated PST restoration times are as follows:

  • Saturday at 12pm
  • Sunday at 6pm
  • Monday at 10am

We understand it can be frustrating waking up to ongoing power outages in the cold. For customers looking for resources, please check for information from 211, your local jurisdictions or media sources.

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

PSE moves closer to coal-free electricity years ahead of schedule
Puget Sound Energy to drop nearly half its coal from portfolio

BELLEVUE, Wash. (12/10/2019) Puget Sound Energy is one step closer to having a coal-free generation mix with the sale of its share of Colstrip Unit 4 to NorthWestern Energy.

This deal will allow PSE to move further and faster to supply clean energy for its customers by eliminating nearly 50 percent of coal from its portfolio years ahead of schedule. Under Washington’s Clean Energy Transformation Act, all electric utilities must eliminate coal-fired electricity from their portfolios by 2025.

"This is what our customers have been asking for, and we have been on a path to for years," said David Mills, PSE senior vice president of Policy & Energy Supply. "We’re excited to take this major step forward in creating a better energy future for our customers and the state of Washington."

The change in ownership is effective upon approval by the Washington Utilities and Transportation Commission, which includes NorthWestern taking ownership of 185 MW from PSE. PSE has signed a power purchase agreement with NorthWestern for 90 MW until 2025 to facilitate the transition for both companies.

"While we are taking actions to fulfill our commitment to our customers, we also stay committed to the people of Colstrip," said Ron Roberts, PSE director of Generation & Natural Gas Storage. "We’re proud to be the first Colstrip owner to set aside funding for the community’s transition planning efforts through a $10 million contribution to the Colstrip Community Fund. We will also remain in Colstrip for years through the decommissioning and remediation work."

PSE’s coal portfolio will drop by 307 MW in early January when plant operator and co-owner Talen Energy closes Colstrip Units 1 & 2. PSE will continue to be one of five owners of Colstrip Unit 3, which provides about 185 MW to the utility’s customers. On average, 100 megawatts of coal generation serves approximately 78,000 households.

 

Media Contact:

Janet Kim, 1-888-831-7250, psenewsroom@pse.com


Puget Sound Energy is proud to serve our neighbors and communities in 10 Washington counties.
We're the state’s largest utility, supporting more than 1.1 million electric customers and nearly 900,000 natural gas customers.
For more about us and what we do, visit pse.com. Also follow us on Facebook and Twitter.