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We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall.

We know it is frustrating for our customers and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Customer Updates

Updated estimated restoration time was posted to pse.com Friday November 22, to inform customers who are still waiting for their power to be restored. Due to the substantial amount of damage we are encountering from the hurricane force winds of the storm, which has made our work slower than expected, we had to push back estimated restoration times for customers.

Updated PST restoration times are as follows:

  • Saturday at 12pm
  • Sunday at 6pm
  • Monday at 10am

We understand it can be frustrating waking up to ongoing power outages in the cold. For customers looking for resources, please check for information from 211, your local jurisdictions or media sources.

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Puget Sound Energy reduces barriers and empowers electric mobility by offering workplace chargers
PSE will cover up to 100 percent of material and installation cost

Bellevue, Washington (9/20/2023) Puget Sound Energy is working with local employers to advance electric vehicle (EV) adoption in Washington state by funding workplace charging stations throughout its service area.

Over the past six years, PSE Up & Go Electric has been making it easier to drive electric by installing more than 40 public and private charging stations for EV drivers through a pilot program targeting local employers. PSE is now expanding the Up & Go Electric for Workplace pilot into a program by covering up to 100% of the cost to install workplace charging stations. This will help EV drivers get the most of their time on the job, remove barriers for those considering the switch and help the environment. Adding workplace chargers can remove one of the biggest accessibility hurdles for those considering an EV purchase, enabling more to make the choice to switch to an EV.

"Washington state plans to end sales on new light duty gas-powered cars in 2030, making electric vehicles the primary option for residents who drive to work," said PSE’s New Products and Services Manager Malcolm McCulloch. "However, not everyone has access to reliable charging. Having more accessible chargers means employees are confident to go electric, a core goal at PSE."

PSE is offering up to 100% percent of the installation cost for qualifying small and medium-sized businesses. Eligible businesses can apply for this option, or another option, in which employers own, control and maintain the charger themselves while fully managing the installation.

All of PSE’s Up & Go Electric programs include enhanced Empower Mobility incentives for projects benefiting historically underrepresented communities. In Up & Go Electric for Workplace, workplaces that serve or employ historically underrepresented communities may be eligible to have 100% percent of the costs covered for both PSE-owned or customer-owned chargers.

"Transportation accounts for 45% of the state's emissions," McCulloch added. "Since 2019, PSE's Up & Go Electric programs have provided more than 4,000 MWh to electric vehicle drivers, equating to over 400,000 gallons of gasoline saved, and more than 3,900 tons of CO2 avoided. Expanding this program to more workplaces will only further PSE and our communities toward a clean energy future.”

Interested employers can apply to the workplace charging program here.

Other Up & Go Electric programs by PSE include Multifamily and Fleet with additional residential and public programs launching in the next year. Find more information about Up & Go Electric programs here.


Media Contact:

Gerald Tracy, 1-888-831-7250, psenewsroom@pse.com

Puget Sound Energy is proud to serve our neighbors and communities in 10 Washington counties.
We’re the state’s largest utility, supporting approximately 1.2 million electric customers and 900,000 natural gas customers.
We aspire to be a beyond net zero carbon energy company by 2045.
For more about us and what we do, visit pse.com. Also follow us on Facebook and Twitter.