Skip to main content

We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall.

We know it is frustrating for our customers and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Updated ETRs

To our customers without power:

We know it has been a difficult three days. And we have some hard news to share for some of our customers. Due to the substantial amount of damage we are encountering from the hurricane force winds of the storm, which has made our work slower than expected, we have to push back estimated restoration times for customers.

We will have three restoration times:

  • Saturday at 12pm
  • Sunday at 6pm
  • Monday at 10am

We are in the process this evening of updating our outage map with the estimated restoration times for your outage. We are working as hard as we can to get power restored to you sooner than the times listed above. As our field crews gain more detailed information about your outage, we will update the outage map with a more specific time.  

 

Read more
alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Puget Sound Energy transmission line and substation projects

Sedro #4, Phase A - Alger transmission line rebuild

2018 project updates

  • Construction is complete as of early 2018.

Project Overview

To increase electric reliability for customers in northwestern Skagit County, PSE will rebuild the existing transmission and distribution lines between Alger and Belfast. Currently, the local electric system is prone to power outages due to limited capacity and aging infrastructure. The existing poles and conductors were built in the early 1960s and need to be replaced. Rebuilding these transmission and distribution lines with new, higher capacity wire and replacing the poles will strengthen the current system and reduce the frequency of outages for our customers in the area.

As part of this project, PSE will:

  • Rebuild approximately 4 miles of an existing 115 kV transmission line by replacing the existing structures with new wood poles and new, higher capacity 115 kV conductors (wires).
  • Replace approximately 3 miles of existing single-phase distribution line with three-phase tree wire. Upgrading from single-phase to three-phase tree wire will increase both the capacity and the reliability of the system. Tree wire is a specially-coated wire that significantly reduces the frequency of tree-related outages.

In advance of construction, PSE will conduct vegetation management (brush clearing and tree trimming) throughout the existing corridor. This project is part of a larger set of improvements to be implemented over the next few years in the existing transmission line corridor.

Contact us

We welcome your questions and comments! Please contact:

Bob Parker
Project Manager
1-888-404-8773
MajorProjects@pse.com

Learn more