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We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall.

We know it is frustrating for our customers and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Updated ETRs

To our customers without power:

We know it has been a difficult three days. And we have some hard news to share for some of our customers. Due to the substantial amount of damage we are encountering from the hurricane force winds of the storm, which has made our work slower than expected, we have to push back estimated restoration times for customers.

We will have three restoration times:

  • Saturday at 12pm
  • Sunday at 6pm
  • Monday at 10am

We are in the process this evening of updating our outage map with the estimated restoration times for your outage. We are working as hard as we can to get power restored to you sooner than the times listed above. As our field crews gain more detailed information about your outage, we will update the outage map with a more specific time.  

 

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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Puget Sound Energy transmission line project

Energize Eastside

  • For information about the Energize Eastside project, visit the project website at energizeeastside.com.
  • For information about the Partner Cities' Final Environmental Impact Statement (EIS), visit EnergizeEastsideEIS.org.

Project overview

The last major upgrade to the backbone of the Eastside’s electric grid was in the 1960s. Since then, our population has grown eight-fold and our economy depends on reliable power in ways that it did not 50 years ago.

The Energize Eastside project is building a new substation and upgrading approximately 16 miles of existing transmission lines from Redmond to Renton. Combined with continued aggressive electric conservation efforts, Energize Eastside will keep the lights on in our Eastside communities for years to come.

Learn more about the project and download additional documents at energizeeastside.

Contact us

Thank you for your interest in Energize Eastside.
1-800-548-2614
energizeeastside@pse.com
energizeeastside.com

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