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November Wind Storm

Damage assessment and restoration efforts continue

Crews and hundreds of support staff continue their around-the-clock work to restore power to those who remain out as a result of yesterday’s damaging windstorm.

As of 6 p.m., we have 354,733 customers out of power. Power has been restored to more than 170,000 customers since the start of the storm. However, due to extensive wind and equipment damage, power for some customers may be out for an extended period. We are updating our outage map with the best information available and will continue to provide updates as restoration progresses. Our focus for tonight continues to be on transmission lines to critical infrastructure and public safety.

Crews continue to survey damage on the ground and helicopter patrols will resume tomorrow morning. Our first step in restoring power is damage assessment: getting a look at what’s been done to the system and determining the extent of repairs that are needed. We will provide restoration updates as information becomes available.

Crews from other utilities from Washington State, British Columbia, Idaho and Oregon have all shown up to assist in the repair of our electric system. Support from these outside agencies ensures that PSE restores power to our communities as soon as possible.

 

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

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Welcome to Ask An Expert- PSE Can Help!

The event has concluded but you can now view the event recording in:

Watch the event recording from our Ask An Expert: PSE Can Help and learn how bill payment assistance, our bill discount program as well as the many resources PSE and our partners offer. These programs all help to lower your monthly bill and make your home more energy efficient at low or no cost to you!

HELP : Eligible customers can receive up to $1,000 to cover energy bills in times of need.

Bill Discount Rate: Income-qualified customers can apply for ongoing help on their monthly energy bill.

Home Weatherization Assistance Program: PSE partners with local agencies to offer income eligible customers free, energy saving upgrades that lower energy use by protecting your home from the elements.

Efficiency Boost: Income-qualified customers can get higher rebates for energy-efficient home upgrades that put long-term savings within reach.

MyUsage: Unlock the Power of Your Energy Usage Data! Discover when you are using the most energy and track your usage patterns to optimize your daily habits.

Flex Rewards and Flex Smart: During Flex events, PSE will send you notifications to reduce your energy usage. You'll earn money based on how much electricity you save. Flex Smart - Own a smart thermostat? During Flex events, PSE will automatically adjust its temperature set point by a few degrees with no action needed on your part!