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The National Weather Service has issued a wind advisory for locations in our service area from Monday evening to Tuesday morning, with damaging southeast winds forecasted including gusts up to 50 mph in some locations, including Maple Valley, Enumclaw, Black Diamond and North Bend.

We have been watching the forecast since late last week and preparing for stormy weather. Our Emergency Coordination Center and local storm bases are opening in advance of the incoming weather, and crews will deploy with assignments as it’s safe to do so. Additional line and tree crews from outside the area have been brought in to assist with restoration and we have been replenishing material supplies to ensure readiness.

We have temporarily turned off outage notifications via email, text and automated calls, as we work to make improvements to our outage map experience. Please continue to report outages on our map and app, as those reports are captured in our system.



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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Non-Communicating Meter Service


Optional Non-Communicating Meter Service

Qualifying natural gas and/or electric service residential customers can choose a non-communicating meter (NCM) instead of a standard Advanced Metering Infrastructure (AMI) meter. The non-communicating meter looks like an AMI meter, but has no wireless communication capability. Please be aware, because the meter cannot wirelessly transmit energy usage, it must be read by a meter reader in person. Customers choosing a non-communicating meter will have the meter read every other month and be moved to a bi-monthly billing cycle. Eligibility and additional costs are outlined below.


Eligibility

The optional non-communicating meter service is available to single-family residential customers (up to four-plex dwelling acceptable) on electric Schedule 7 or natural gas Schedule 23. The customer must be in good standing with PSE and must not have been disconnected for non-payment two or more times within a 12-month period, and must have no history of meter tampering or impeding PSE access to the meter.


Costs

Customers choosing the non-communicating meter optional service will pay an Additional Bi-Monthly Service Charge of $15 per non-communicating meter, per bi-monthly bill (e.g., a customer with both electric and natural gas service will incur a $30 charge per bill, which will arrive every other month). Customers choosing this service before an AMI meter is installed will not incur a One-Time Charge; however, customers choosing this optional service after an AMI meter is installed will incur a One-Time Charge of $90 per each electric meter and $50 per each natural gas meter. Qualifying low-income PSE customers may be eligible to have their NCM charges subsidized.


Procedure

To get started, please contact our customer service center at 1-888-225-5773 or customercare@pse.com. Our customer care agents will determine your eligibility and send you the necessary paperwork.


Helpful links

Frequently Asked Questions Meter Comparison Fact Sheet Electric Non-Communicating Meter Service Tariff Schedule Gas Non-Communicating Meter Service Tariff Schedule Fact Sheet