Thursday, December 18, 12:00 PM

We recognize how much being without power impacts you and your family. Restoring service safely is our top priority.

As crews work through neighborhoods, they’re discovering additional damage that must be repaired. We understand how frustrating extended outages are and appreciate your patience. When crews complete restoration in one area, we dispatch them to the next location where customers need power restored. Crews will continue to work around the clock until power is restored to all customers.

If you receive a "power restored" notification, but are still out of power, please report the outage again.

Current conditions for hardest hit areas:

Whidbey Island

• Whidbey Island, particularly the south end, experienced severe damage.
• We have removed three of four trees in transmission lines and are making repairs to a damaged pole; once this is done we will work to reenergize substations.
• While we expect most customers to have power restored today, some outages may extend into late evening or even Friday morning. We have found 70 locations where lines have fallen to the ground, and some broken poles and arms. This will take time to repair.
• We have 13 crews dedicated to Whidbey Island, and as crews finish work in other areas, they're being reassigned to the island to help speed up restoration.
• We are expecting a bit more wind this afternoon (although not as strong as Tuesday night), which could affect our crews’ ability to work safely.

Kittitas County

• We’ve brought in several additional crews to assist in restoring power to nearly 500 customers in Kittitas County.
• We've restored over 5,000 customers and businesses impacted by the storm thus far.

Pierce and Thurston counties

• Crews are patrolling circuits and restoring power to customers as they go. We expect to make a lot of progress today, including in the areas around Buckley, Prairie Ridge and Orting.

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rsday, December 18, 6:00 AM

We recognize how much being without power impacts you and your family, and restoring service safely remains our top priority. Overnight, crews made significant progress restoring power to customers. As crews complete restoration in one area, we immediately dispatch them to the next location where customers need power restored.

The majority of remaining outages are impacting customers in Thurston, Pierce and Island counties. These hard-hit areas are where we are still assessing damage and most of the repairs to our system are needed. Today, we will dispatch helicopters to assess damage where conditions have made ground access difficult to impossible. Crews will continue to work until everyone’s power is back on.

Below are estimated restoration times for impacted areas. If you are checking the outage map on pse.com and your outage does not have a specific time for the power to be restored, it’s because our crews in the field need to complete other work before being able to restore your power. As crews arrive onsite to a repair job, the specific restoration time for that outage will be added to the outage map.

• Island County sustained a significant amount of damage, especially on the south end of Whidbey Island. We currently have 6 transmission segments out, down from 8 yesterday; 5 substations are offline. Restoration on Whidbey Island will take longer, and while we expect most customers to be restored today, some outages could extend into the late evening and into Friday. We will provide estimated restoration times to customers as we have them. Estimated restoration times may change to reflect new information about our repair work.
• In Thurston and Pierce counties, we have made steady progress. In Pierce we are challenged by difficult working conditions and flooded areas. While we expect most customers in these counties to be restored today, some customers will continue to have extended restoration times into the evening. Access issues are still complicating restoration efforts in the Greenwater community from earlier weather challenges.
• Most customers in King County will be restored this morning, with the exception of customers in Skykomish where access issues complicate restoration efforts – customers here are experiencing extended outages as flooding and other conditions continue to prevent crews from working safely. With the aid of helicopter patrols, we are working toward restoring these outlying areas by this evening.
• Remaining outages in Skagit and Whatcom counties will be restored by this evening.

We'll continue providing updates as restoration efforts progress. Thank you for your patience as we work to restore power to every customer.

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Wednesday, December 17, 10:00 PM

We understand it has been a long day for those customers who remain without power, and we want to update you on the progress our crews have made today.

Damage assessment along with ongoing restoration has been our priority. Our teams have been working around the clock to restore power as quickly and safely as possible, and we’ve made significant progress. As crews complete restoration in one area, we immediately dispatch them to the next hard-hit location where customers need power restored.

Most customers in King County will be restored by Thursday morning, with the exception of customers in Duvall, Skykomish and Snoqualmie Pass. Those areas have access issues that complicate restoration efforts – some of these customers are experiencing extended outages as flooding and other conditions continue to prevent crews from working safely.

In Thurston and Pierce counties, we have made steady progress. In Pierce we are challenged by difficult working conditions and flooded areas. We continue to make progress in both counties, and many customers will have power restored tonight; however, some customers will continue to have extended restoration times. We will continue to work through the night to provide an estimated time of restoration to those customers who will not be restored overnight.

Whidbey Island sustained a significant amount of damage, especially on the south end of the island. While we are making progress, restoration on Whidbey Island will take longer, and we will work overnight to provide additional information about restoration times for customers.

We understand this has been a challenging time for those still without power. Our crews will continue working through the night, and we remain committed to getting everyone's power back on as soon as safely possible.

We'll continue providing updates as restoration efforts progress. Thank you for your patience as we work to restore power to every customer.

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Wednesday, December 17, 3:30 PM

We know how disruptive it is to be without power and that you need to know when your power is coming back on so you can make plans.

Damage assessment along with ongoing restoration has been the priority today. As of 3:30 p.m., power has been restored to more than 61% of customers impacted by last night’s storm.

We understand it has been a long day for those customers who remain without power.

Most customers in King County will be restored by Thursday morning, with the exception of customers in Duvall and Skykomish. Those areas have access issues that complicate restoration efforts—some of these customers are experiencing extended outages as flooding and other conditions continue to prevent crews from working safely.

In Thurston and Pierce Counties, we have made steady progress and currently have six transmission segments out, down from nine this morning. Four substations in Pierce County are offline and 57,285 customers remain without power. Many customers will have power restored tonight; however, it will be longer until we can restore power to all customers. We will work overnight to provide an estimated time of restoration to those customers.

Whidbey Island sustained a significant amount of damage, especially on the south end of the island. We currently have six transmission segments out, down from eight this morning. Four substations are offline and 22,620 customers remain without power. Restoration on Whidbey Island will take longer, and we will work overnight to provide an estimated time of restoration to customers.

We have brought in additional crews to support restoration efforts and have 115 crews onsite. Crews will work around the clock to safely restore power to all customers. We appreciate your patience.

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Wednesday, December 17, 12:00 PM

We know how disruptive it is to be without power and that you need to know when your power is coming back on so you can make plans.

To provide accurate restoration times, we need to assess the extent of the damage and what repairs need to be made. We started damage assessment early this morning in areas where it was safe for our teams to be in the field. We will set estimated restoration times once we have an initial assessment of damage. These restoration times are usually at a county level and will be posted on this page when available.

Concerns with this storm are road closures, continued flooding, and saturated and unstable ground. This could make it hard for crews to access areas for damage assessment.

Current conditions

Crews have been working throughout the morning to assess the damage to our electric system. In areas where access is an issue, we are flying helicopters to help identify damage.

Island, Pierce, Thurston, and Kittitas counties were hardest hit in this latest round of stormy weather. We currently have 15 substations and 25 transmission lines offline system-wide.

Updates for hard-hit areas:

• In Thurston County, currently over 25,000 customers are without power. Nine transmission lines are offline with numerous reports of equipment damage due to fallen trees. We have identified damage to a transmission line crossing I-5, which will be repaired overnight.
• In Whidbey Island, currently just under 25,000 customers are without power. Four substations and eight transmission lines are offline at this time. We’re leveraging helicopter patrols as the weather allows to further assess the damage to our electric system on the island. Additional crews will arrive on the island this afternoon to support restoration efforts.
• In Pierce County, just over 50,000 customers remain out of power. Four substations and nine transmission lines are offline at this time.   We’re bringing in additional crews to support crews already working in the area.
• In Kittitas County, just under 3,500 customers are without power due to high winds overnight. We’re bringing in additional crews to support crews already working in the area. Estimated times of restoration shown on the outage map earlier today were incorrect and have been removed. We will share more information on ETRs as we have them.

Public and employee safety is PSE’s top priority. Any notifications, 911 calls, or other reports such as downed wire or other electrical hazards trigger first responder and repair crew attention and resolution.

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Wednesday, December 17, 9:00 AM

We know how challenging and stressful it can be to lose heat and power, especially when you are already dealing with the impacts of severe weather.

Last night’s heavy rain and strong winds caused widespread power outages across our service area, with Island, Pierce, Skagit and Thurston counties hardest hit. Early morning reports from field crews are of a significant amount of damage, including wires down and whole trees that have uprooted.   We currently have 18 substations and 31 transmission lines offline.

Weather conditions are expected to improve today, and our response teams will be out in full force to assess damage and begin repairs as it is safe to do so. We’ve brought in additional crews from outside our region and are working around the clock to restore service as quickly and safely as possible.

When is my power coming back on?  

We know that you need to make plans. To provide accurate restoration times, we need to assess the extent of the damage and what repairs need to be made. We start damage assessment as soon as it's safe for our teams to be in the field. We will set estimated restoration times once we have an initial assessment of damage. These restoration times are usually at a county level and will be posted on this page when available.

Concerns with this storm are road closures, continued flooding, and saturated and unstable ground. This could make it hard for crews to access areas for damage assessment. We will post updates at the link above.

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Wednesday, December 17, 6:00 AM

The third severe weather event in just over a week is now impacting our service area. The heavy rain and strong winds that moved in early this morning have intensified already saturated soil conditions, causing trees to fall and creating widespread power outages.

Damage is scattered throughout our service area, with Island, Pierce, Skagit, and Thurston counties experiencing the most significant impacts.

We know how challenging and stressful it can be to lose heat and power, especially when you are already dealing with the impacts of severe weather. As weather conditions continue this morning, our response teams will begin assessing damage as it is safe to do so. We’ve brought in additional crews from outside our region and working around the clock to restore service as quickly and safely as possible.

Above all, safety comes first — please take extra precautions and stay safe out there! 

When is my power coming back on?  

We know that you need to make plans. To provide accurate restoration times, we need to assess the extent of the damage and what repairs need to be made. We start damage assessment as soon as it's safe for our teams to be in the field. We will set estimated restoration times once we have an initial assessment of damage. These restoration times are usually at a county level and will be posted on pse.com/alerts.

Concerns with this storm are road closures, continued flooding, and saturated and unstable ground. This could make it hard for crews to access areas for damage assessment. We will post updates at the link above.

• Make sure to have emergency supplies on hand at home and in your vehicle, such as extra batteries, flashlights, food and blankets.
• Have a battery-powered radio ready to go.
• Charge cell phones and mobile devices in case the power goes out.
• Download the PSE mobile outage app to track and report outages or visit pse.com/outagemap.
• Find more preparedness tips at pse.com/storm.

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.

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Tuesday, December 16, 9:00 PM

We are prepared for another stormy night. Heavy rain and strong winds started this afternoon and are forecasted into the morning on Wednesday, along with colder temperatures. We’re seeing increased power outages around our service area due to the combination of rain, wind, and saturated and unstable soil.

We understand how hard it is to be without power and that you are depending on us. We encourage our customers to take steps now to be without power.

Today, crews made steady progress restoring power from the previous two storms. We have staged crews throughout our service area and brought in additional crews from outside the area to support restoration efforts. Access to some areas has been difficult; we'll continue working to restore power as long as conditions are safe.

If your power goes out, we will work around the clock to restore it.

As we prepare for more storm conditions, we encourage our customers to do the same:

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Tuesday, December 16, 12:00 PM

We’re preparing for another round of heavy rain and strong winds beginning late Tuesday night and into the morning on Wednesday. With the combination of rain, wind and saturated and unstable soil more outages are expected. We understand the stress outages can cause and are closely monitoring the situation.

Our crews have been working hard since the windy weather rolled in last week and have rested when possible between weather systems. Crews will continue to work until customers impacted by the weather earlier this week are restored, and they are ready to respond as any new outages occur.

Our response teams and additional crews from outside our region are prepared to assess any new damage and restore power as long as it is safe to do so. The safety of our crews and customers is our top priority, and we are committed to restoring power as quickly and safely as possible.

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Tuesday, December 16, 6:00 AM

Yesterday’s damaging winds caused outages around our service area, with Kitsap, North King and Skagit counties being hit the hardest. We know how challenging and stressful it can be to lose power, especially when you are already dealing with the impacts of severe weather.

Our crews have been working hard since the windy weather rolled in, and they will continue to work until all customers are restored.

We're closely monitoring the forecast for this evening, which calls for another round of stormy weather with the potential for widespread moderate to heavy rain and wind.

Our response teams and additional crews from outside our region are prepared to assess any new damage and restore power as long as it is safe to do so. Above all, safety comes first — please take extra precautions and stay safe out there!

When is my power coming back on?

We know that you need to make plans. To provide accurate restoration times, we need to assess the extent of the damage and what repairs need to be made. We start damage assessment as soon as it's safe for our teams to be in the field. We will set estimated restoration times once we have an initial assessment of damage.

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Monday, December 15, 9:00 PM

We know how challenging and stressful it can be to lose power, especially when you are already dealing with the impacts of severe weather. We want you to know that we are doing everything we can to restore your service safely and quickly. The additional rainfall from this second major storm worsened the already saturated and unstable soil conditions in our region. Damage has been scattered throughout our service area with Kitsap, North King and Skagit counties being hit the hardest.

Our response teams and additional crews from outside our region are working around the clock as long as it is safe to do so. Above all, safety comes first — please take extra precautions and stay safe out there!

When is my power coming back on? 

We know that you need to make plans. To provide accurate restoration times, we need to assess the extent of the damage and what repairs need to be made. We start damage assessment as soon as it's safe for our teams to be in the field. We will set estimated restoration times once we have an initial assessment of damage.

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Monday, December 15, 6:00 PM

We know how challenging and stressful it can be to lose power, especially when you are already dealing with the impacts of severe weather. We want you to know that we are doing everything we can to restore your service safely and quickly. As this second major storm travels through our region, the additional rainfall is worsening already saturated and unstable soil conditions. We are seeing damage throughout our service area with Kitsap, North King and Skagit Counties being hit the hardest so far. We expect to see more outages throughout the day.

Response teams were mobilized in advance, and additional crews from outside our region are on-site and prepared to work around the clock as long as it is safe to do so. Above all, safety comes first - please take extra precautions and stay safe out there!

When is my power coming back on? 

We know that you need to make plans. In order to provide accurate restoration times, we need to assess the extent of the damage and what repairs need to be made. We start damage assessment as soon as it's safe for our teams to be in the field. We will set estimated restoration times once we have an initial assessment of damage.  

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Monday, December 15, 12:00pm

Our service area is now being hit by rain and stronger winds from this second major storm in just over a week. The additional rainfall is worsening already saturated and unstable soil conditions from recent flooding, leading to power outages that are expected to continue as this weather system moves through the region today.

We are particularly concerned about unstable ground conditions and the potential for landslides. Crews are standing by and closely monitoring the situation. We are ready to respond when conditions allow safe access to damaged equipment. Response teams have been mobilized in advance, and additional crews from outside our region are deployed and prepared to work around the clock once it's safe to do so.

We understand the stress and disruption that power outages can cause. We know you are counting on us—we will restore your power as quickly as we can.

• Make sure to have emergency supplies on hand at home and in your vehicle, such as extra batteries, flashlights, food and blankets. 
• Have a battery-powered radio ready to go. 
• Charge cell phones and mobile devices in case the power goes out. 
• Download the PSE mobile outage app to track and report outages or visit pse.com/outagemap.  
• Update your contact information at pse.com.
• Find more preparedness tips at pse.com/storm  

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Monday, December 15, 9:30am

The second severe weather event in just over a week is now impacting our service area. Heavy rain and strong winds, combined with already saturated and unstable soil from last week's flooding, are causing power outages with more expected to come throughout the day.

We understand the stress and disruption that power outages can cause. We know you are counting on us. We mobilized response teams in advance and additional crews from outside our region are deployed and working alongside our teams. These crews will work around the clock assessing damage and restoring power as quickly as possible.

Above all, safety comes first - please take extra precautions and stay safe out there!

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Sunday, December 14, Noon

We’re preparing for another round of heavy rain and strong wind beginning early Monday and going through much of the day. We expect to see numerous outages due to the combination of rain, wind and saturated and unstable soil.

We understand how difficult it is to be without power. We have rested crews when possible, staged equipment and stocked trucks. We are also proactively opening local storm bases and our Emergency Coordination Center and are bringing in crews from outside the area. Crews will remain in the field to assess damage and restore power as long as it is safe. If your power goes out, we’ll work around the clock to restore it as quickly and safely as possible.

Crews are working through the weekend and are ready to respond as another round of wind and rain hits the area Monday morning.

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Friday, December 12, Noon

Severe flooding in our service area continues to create challenges for power restoration. Flooded roads, landslides, and unstable ground conditions are limiting safe access to damaged equipment for our repair crews. Our natural gas infrastructure may also be affected.

We have temporarily removed Estimated Time of Restoration information from our outage map for affected areas until we can safely assess damage and begin repairs. When our crews gain access and can start assessing damage, they will provide information to be reflected on the outage map as to when to expect restored service. As weather allows, we are using drones and helicopters to patrol unreachable areas by air.

While weather conditions are currently calm, another round of rain and wind is expected on Monday, which may impact our crews' ability to continue restoration work safely as well as result in more outages. We are closely monitoring the situation and will adjust our response as needed. We will have crews ready to respond as any new outages occur.

We appreciate your patience during this time. The safety of our crews and customers is our top priority, and we are committed to restoring power as quickly and safely as possible. We will continue providing updates as our restoration efforts progress.

Areas with no current access include:

• Fall City
• Skykomish
• Concrete
• Hamilton
• Lyman

Areas with limited access include:

• Snoqualmie
• North Bend
• Greenwater
• Sedro-Woolley

Updates for hard-hit areas:

• In North Skagit, we are dealing with blocked access to the Concrete area. We have identified damage to a power line crossing the river, which will take time to repair. We hope to gain access by Saturday.
• In Skykomish, significant access issues are limiting our ability to assess damage and complete any needed repairs. Fog is limiting our ability to patrol the area by helicopter, and we’re leveraging drones to gain visibility in areas where we can. We plan for helicopter patrols as soon as weather conditions allow.
• In Greenwater, we have gained access to the area and have restored power to some customers. However, the transmission line serving the area was washed out by the river and will take time to rebuild. The Crystal Mountain generator is providing back-up power to a portion of Greenwater while we work to make permanent repairs.

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Thursday, December 11, Noon

We know how challenging it is to be without power, especially during severe weather conditions. Our crews are working around the clock to restore electricity to affected customers as quickly and safely as possible.

Due to the record flooding in our service area, we are facing significant challenges that may delay power restoration. Flooded roads and equipment locations, landslides blocking access routes, and unstable ground conditions are creating safety risks and access issues for our repair crews. Flooding and landslides may also impact our natural gas infrastructure.

There are approximately 1,700 customers without power in areas that we cannot access. With limited ability to see the damage to our system in these areas, we have removed information on our outage map regarding the Estimated Time of Restoration for these customers until we can assess the damage and start repairs.

Areas with no current access include:

• Duvall
• Carnation
• Fall City
• Skykomish
• Concrete
• Hamilton
• Lyman

Areas with limited access include:

• Snoqualmie
• North Bend
• Greenwater
• Sedro-Woolley

We are monitoring conditions in the Skagit Valley, with the Skagit river near Mount Vernon not expected to crest until later today or early Friday.

There is damage to both the transmission and distribution system in Skykomish. We know that restoration there will be delayed until we can safely access the area.

 

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Thursday, December 11, 6 a.m.

Crews continue to actively respond to power outages. However, record flooding in many parts of our service area is creating access issues that will delay our ability to restore power. Flooding and landslides may also impact our natural gas infrastructure.

We understand how difficult it is to be without power and we are working around the clock to restore your power, provided conditions are safe to do so.

 

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Wednesday, December 10, 1:00 p.m.

Crews are actively responding to power outages resulting from continued heavy rains combined with breezy conditions and wind gusts up to 40 mph.

With flood warnings in many parts of our service area, there’s the potential for road closures and other access issues that will delay our ability to restore power. Flooding and landslides may also impact our natural gas infrastructure.

We understand how difficult it is to be without power. Crews will remain in the field to assess damage and restore power as long as it is safe. If your power goes out, we’ll work around the clock to restore it as quickly and safely as possible.

 

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Tuesday, December 9, 9 a.m.

We're closely monitoring this week’s weather forecast, which calls for stormy weather with widespread moderate to heavy rain and wind.

The National Weather Service has issued a Wind Advisory, Flood Warning, and Coastal Flood Advisory affecting different parts of our service area. Beyond the potential for power outages caused by high winds and saturated soil conditions, flooding and landslides may also impact our natural gas infrastructure.

We understand how difficult it is to be without power. Our teams are prepared to respond, and crews will remain in the field to assess damage and restore power as long as it is safe. If your power goes out, we’ll work around the clock to restore it as quickly and safely as possible.

 

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Monday, December 8, 2 p.m.

We're closely monitoring today's forecast, which calls for stormy weather with widespread moderate to heavy rain and wind. The strongest winds are expected from early afternoon through 10 p.m. this evening.

The National Weather Service has issued a Wind Advisory, Flood Warning, and Coastal Flood Advisory affecting different parts of our service area. Beyond the potential for power outages caused by high winds and saturated soil conditions, flooding and landslides may also impact our natural gas infrastructure. Additional weather systems are forecast for later this week.

We understand how difficult it is to be without power. Our teams are preparing to respond, and crews will remain in the field to assess damage and restore power as long as it is safe. If your power goes out, we’ll work around the clock to restore it as quickly and safely as possible.

 

As we prepare for storm conditions, we encourage our customers to do the same:

• Make sure to have emergency supplies on hand at home and in your vehicle, such as extra batteries, flashlights, food and blankets. 
• Have a battery-powered radio ready to go. 
• Charge cell phones and mobile devices in case the power goes out. 
• Download the PSE mobile outage app to track and report outages or visit pse.com/outagemap.  
• Find more preparedness tips at pse.com/storm  

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Monday, December 8, 9 a.m.

We’re preparing for a series of weather systems through the middle of the week. The combination of heavy rains weighing down vegetation along with saturated soils and breezy winds could lead to outages across our service area.

We understand how difficult it is to be without power. Our teams are preparing to respond, and crews will remain in the field to assess damage and restore power as long as it is safe. If your power goes out, we’ll work around the clock to restore it as quickly and safely as possible.

 

As we prepare for storm conditions, we encourage our customers to do the same:

• Make sure to have emergency supplies on hand at home and in your vehicle, such as extra batteries, flashlights, food and blankets. 
• Have a battery-powered radio ready to go. 
• Charge cell phones and mobile devices in case the power goes out. 
• Download the PSE mobile outage app to track and report outages or visit pse.com/outagemap.  
• Find more preparedness tips at pse.com/storm  

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Friday, December 5

We’re preparing for a series of weather systems through the middle of next week. While we expect to see active weather through the weekend that is likely to cause outages, most concerning is a strong weather system early next week. The combination of heavy rains weighing down vegetation along with saturated soils and breezy winds could lead to outages across much of our service area.

We understand how difficult it is to be without power. Our teams are preparing to respond, and crews will remain in the field to assess damage and restore power as long as it is safe. If your power goes out, we’ll work around the clock to restore it as quickly and safely as possible.

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.

 

As we prepare for storm conditions, we encourage our customers to do the same:

• Make sure to have emergency supplies on hand at home and in your vehicle, such as extra batteries, flashlights, food and blankets. 
• Have a battery-powered radio ready to go. 
• Charge cell phones and mobile devices in case the power goes out. 
• Download the PSE mobile outage app to track and report outages or visit pse.com/outagemap.  
• Find more preparedness tips at pse.com/storm