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Planned Power Outages

Why are we turning off your power?

Planned power outages are sometimes necessary when we make improvements to the power system in your neighborhood. Most of the time, we can do this with no impact to you. Occasionally, we need to shut off your power so our crews can work safely. We know being without power is inconvenient. We are committed to keeping you and our employees safe. We'll turn the lights back on as soon as we can!

Planned power outages may be needed for:

  • Reliability Projects - Making improvements that will increase electric reliability and decrease power outages for you and your neighbors. Visit PSE's Electric Reliability and Tree Maintenance pages to learn more about PSE's electric reliability programs.
  • System Growth/Upgrades - Building electric system capacity to support future growth in your area and increase efficiency. To learn about major projects in your area, visit PSE Projects.
  • New Construction – Connecting new customers to the electric system.
  • Maintenance - Replacing aging or damaged electrical equipment.
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Notifying you ahead of time

To give you time to prepare for a planned power outage we will mail you a postcard or post a note on your door. We will try to provide as much advance notice as possible, and will always provide at least 24 hours notice in advance of a planned power outage.

Your phone number

If the date and time of your planned outage changes we will call the phone number on your account. To help us better contact you, please ensure your account information is up to date in your myPSE Account.

What to Expect

How long will your power be out?

The planned power outage notification that you received in the mail or at your door indicates the approximate duration of the power outage and what hours the planned power outage is anticipated to occur between.

Questions or comments?

The project manager for your planned power outage can provide the most up to date information regarding the power outage. Contact information can be found on the planned power outage notification you received.

Residential Customers

  • If you rely on medical equipment dependent on electricity, have a plan to maintain use of your equipment during the outage.
  • Charge your cell phones. Cordless phones will not work during the power outage.

Business Customers

Your project manager will let you know the scope and duration of the job as well as potential impacts to your business and/or property.

Once a date and time for the planned power outage is established the project manager will contact you with the details.

Please know that we may be coordinating with multiple customers. We will do our best to find a time that accommodates everyone. And we'll get your power back on as soon as we can!

  • Notify employees and customers as needed.
  • Notify your alarm and phone company, these systems can be affected.
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