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November Wind Storm

We understand the stress and disruption that outages can cause for you and your family and that it's especially challenging on cold days and nights. We continue our around-the-clock work to restore your power due to Tuesday’s damaging windstorm.

As of 11:59 p.m., we have 298,294 customers out of power, with more than 297,566 customers restored since the start of the storm. However, due to extensive wind and equipment damage, power for some customers may be out for an extended period. We are updating our outage map with the best information available and will continue to provide updates as restoration continues. Please note that outage numbers will fluctuate as restorations are occurring throughout the system. Our focus overnight continues to be on transmission lines to critical infrastructure and public safety. Our PSE dispatch team has fielded over 2,000 escalated 911 calls since Tuesday afternoon.

Our first step in restoring power is damage assessment: getting a look at what’s been done to the system and determining the extent of repairs that are needed. Crews continue to survey damage on the ground overnight and helicopter patrols will resume tomorrow morning. On Wednesday, helicopter patrols spent 9 hours in total flight assessing our transmission lines for damage. We will provide restoration updates through our outage map at pse.com/outages as information becomes available.

 

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Online energy assessment

PSE offers a quick and convenient 3-step process to help you understand and control your home’s energy usage.

  1. Start by completing an online assessment to determine how energy is used in your home. This should take about 5 to 7 minutes to complete.

  2. Next, review the relevant insights and suggested ways to save as a result of your online energy assessment.

  3. Finally, measure and monitor the impact of changes you make on your overall energy usage by reviewing usage graphs within your myPSE account.

Example

Annual Energy Usage

The largest cost is heating.
Home Energy Assessment - Energy Use

This estimate is based on information you provided about your home.


Home Energy Assessment

Note: The amounts shown here are usage charges only. They do not include taxes, basic charge or fees, so they may not match your total billed amounts each month.

Get started now

If you don't currently have one, you can easily create an online account, even if you don't have your account number available.

PSE also offers a variety of rebates for energy efficient products and services.

If you are ready to move forward with improving the comfort and efficiency of your home, you can request a referral to a PSE Recommended Energy Professional (REP) to help you with your project.

In-home energy assessments

Previously, PSE offered an in-person service where an assessor would physically come out to evaluate your home and suggest ways to save energy. PSE is unfortunately unable to deliver that service at a reasonable cost. Currently, there is no plan to restart the program, but PSE is considering how in-home services may be designed cost-effectively.

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ASK AN ENERGY ADVISOR

For personalized advice, contact an Energy Advisor or call 1-800-562-1482.