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As storm recovery continues, we are aware that the outage map is not showing some customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. We are working hard to reconcile the outages shown on the map. Please continue to report outages, as needed.

We are also aware of some estimated restoration times showing as expired or incorrect on the outage map.

We have internal teams working to resolve these issues—we know it’s frustrating for customers who are trying to make plans.

We will continue to work around the clock until power is restored to all customers.

November Wind Storm

Over the last 24 hours, more than 150 line crews and 70 tree crews worked throughout the day and night to help over 17,000 customers regain power from storm related outages.

We now have 99% of our customers back online since the bomb cyclone hit Western Washington Tuesday afternoon and will continue to work as fast as we can to restore every customer. Being without power is incredibly disruptive and gets harder as time goes by.

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Save time, gain peace of mind

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LIMITED TIME HEAT PUMP WATER HEATER OFFER

Now’s the perfect time to consider upgrading to a new energy-efficient heat pump. Get $750 back on qualifying models (reg. $500). Offer ends 12/31

Find a safe and dependable Recommended Energy Professional (REP)

Looking for help with your next home or business improvement project? Get a referral for a pre-screened independent Recommended Energy Professional (REP), who can help you with a variety of energy-efficient upgrades or solar and electric vehicle charging options for your home. REPs share PSE’s standard of excellence and superior service, and can help you find and apply for rebates or incentives related to your project.

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PSE's REPs are:
  • Licensed, bonded and insured
  • Knowledgeable on current energy codes, high-efficiency equipment and product applications
  • Continually trained and educated on the latest technology
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You can depend on REPs for:
  • Special seasonal offers for energy-efficient products
  • Suggestions for energy-saving improvements
  • Following best safety practices for COVID-19

REPs can assist with a variety of services and product installations for residential customers, including:



If you own a business, REPs can assist with Business Lighting projects. If you manage a multifamily property, they can help upgrade your building’s HVAC, water heating, insulation, air sealing, lighting, or smart thermostats through PSE’s Multifamily Retrofit program.

Get started today, and find a trusted PSE REP using the link below.

FIND A CONTRACTOR

 

Please note, you must have an existing MyPSE account in order to request a REP online.

See our list of energy efficiency financing resources to help make your home or business more efficient.

 

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Plan ahead!

Due to recent demand, some contractors and distributors are experiencing long lead times for some products and installations.



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ASK AN ENERGY ADVISOR

Have questions about PSE's green options, including energy efficiency tips and rebates, contractor referrals, electric cars and renewable energy options? We're here to help.

Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or contact us below.