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November Wind Storm

Damage assessment and restoration efforts continue

Crews and hundreds of support staff continue their around-the-clock work to restore power to those who remain out as a result of yesterday’s damaging windstorm.

As of 6 p.m., we have 354,733 customers out of power. Power has been restored to more than 170,000 customers since the start of the storm. However, due to extensive wind and equipment damage, power for some customers may be out for an extended period. We are updating our outage map with the best information available and will continue to provide updates as restoration progresses. Our focus for tonight continues to be on transmission lines to critical infrastructure and public safety.

Crews continue to survey damage on the ground and helicopter patrols will resume tomorrow morning. Our first step in restoring power is damage assessment: getting a look at what’s been done to the system and determining the extent of repairs that are needed. We will provide restoration updates as information becomes available.

Crews from other utilities from Washington State, British Columbia, Idaho and Oregon have all shown up to assist in the repair of our electric system. Support from these outside agencies ensures that PSE restores power to our communities as soon as possible.

 

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Save time, gain peace of mind

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LIMITED TIME HEAT PUMP OFFER

Thinking about replacing your electric furnace, resistance heating, or water heater? Now’s the perfect time to consider upgrading to a new energy-efficient heat pump.

  • Heat pump home heating: $2,000 back on qualifying models (reg. $1,500) when you partner with a REP on installation. Installs required by 11/15.
  • Heat pump water heaters: $750 back on qualifying models (reg. $500). Offer ends 12/31

Find a safe and dependable Recommended Energy Professional (REP)

Looking for help with your next home or business improvement project? Get a referral for a pre-screened independent Recommended Energy Professional (REP), who can help you with a variety of energy-efficient upgrades or solar and electric vehicle charging options for your home. REPs share PSE’s standard of excellence and superior service, and can help you find and apply for rebates or incentives related to your project.

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PSE's REPs are:
  • Licensed, bonded and insured
  • Knowledgeable on current energy codes, high-efficiency equipment and product applications
  • Continually trained and educated on the latest technology
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You can depend on REPs for:
  • Special seasonal offers for energy-efficient products
  • Suggestions for energy-saving improvements
  • Following best safety practices for COVID-19

REPs can assist with a variety of services and product installations for residential customers, including:



If you own a business, REPs can assist with Business Lighting projects. If you manage a multifamily property, they can help upgrade your building’s HVAC, water heating, insulation, air sealing, lighting, or smart thermostats through PSE’s Multifamily Retrofit program.

Get started today, and find a trusted PSE REP using the link below.

FIND A CONTRACTOR

 

Please note, you must have an existing MyPSE account in order to request a REP online.

See our list of energy efficiency financing resources to help make your home or business more efficient.

 

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Plan ahead!

Due to recent demand, some contractors and distributors are experiencing long lead times for some products and installations.



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ASK AN ENERGY ADVISOR

Have questions about PSE's green options, including energy efficiency tips and rebates, contractor referrals, electric cars and renewable energy options? We're here to help.

Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or contact us below.