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We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall.

We know it is frustrating for our customers and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Customer Updates

As of 10 a.m., 85,000 customers remain without power, and more than 150 crews will be in the field today working to restore power. We will be prioritizing bringing the remaining schools back online and moving from neighborhood to neighborhood to repair distribution-level outages. We added more new crews overnight and also have crews wrapping up restoration efforts in other parts of our service area moving in to provide additional support to King County.

Crews made steady progress restoring power to customers overnight. Since the onset of the storm, we’ve restored power to more than 570,000 customers and brought all hospitals back online. We have nearly completed work on our high-voltage transmission system and repaired 47 of 49 substations – this work was necessary to complete so that power can reach your community.

While we’re making progress, the substantial amount of damage we are encountering from the hurricane force winds of the storm has made our work slower than expected, and we had to push back estimated restoration times for customers yesterday evening. We know that you are disappointed to be without power for this extended period. We appreciate your patience—we are working as hard as we can to restore your power as quickly as possible.

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

PSE helps families and the environment through its ‘Powerful Partnerships’ program

BELLEVUE, Wash. (1/7/2020) Puget Sound Energy is donating $200,000 across 24 organizations that focus on human services or the environment.

Puget Sound Energy continues its commitment to help the environment and human services organizations through its “Powerful Partnerships” program, now in its fourth year. This year, PSE will distribute $200,000 across 24 nonprofit organizations over its 6,000 square mile service area.

In addition to providing funding to the nonprofits, PSE will also partner with them to educate their clients, employees and donors on ways to save energy and money on their bills, as well as safety and emergency preparedness. These partnerships allow PSE to enhance community engagement and awareness by focusing its giving efforts.

“Puget Sound Energy cares about our communities and the environment, so teaming up with organizations committed to do the same made sense,” said PSE Vice President of Communications Andy Wappler. “Through these partnerships, not only can we provide funds to support the organizations’ missions but also educate the community on how we can create a better energy future working together.”

It will allow partners like Seattle Town Hall to engage residents on environmental issues near and far.

“Town Hall is excited to partner with Puget Sound Energy in bringing our sustainability-focused Town Green programming to regional audiences,” said Executive Director Wier Harman. “Town Green is a cornerstone of our annual calendar, and as the series enters its eighth season PSE's support will allow us to continue engaging our communities in events about the science and practice of sustainability and conservation, empowering residents to exercise a more informed and passionate environmental stewardship.”

Child Care Action Council is at the heart of child care and child safety in Thurston County. They work to promote and nurture early learning communities where children and families thrive; impacting thousands of children and their families in our community.

“With the cost of child care being equivalent to paying college tuition in Washington State each year, it’s wonderful to have tools for our families to help reduce other household expenses,” said Executive Director Gary Burris of the Child Care Action Council. “The partnership with PSE will help us educate families not only helping them conserve power, but also helping to reduce their overall energy bills.”

PSE is committed to working together to create a better energy future. Partnering with community organizations like these, helps PSE engage more people in that mission.

Our 2020 partners include:

Whidbey Camano Land Trust
Town Hall Seattle
Vashon-Maury Island Land Trust
Puget Sound WildCare
Kitsap Humane Society
Great Peninsula Conservancy
Community Farmer’s Market of Chehalis
HarborWildWatch
Skagit Fisheries Enhancement Group
Nisqually River Foundation
Nooksack Salmon Enhancement Association
Washington State Parks Foundation
Island Senior Resources
Byrd Barr Place
Communities in Schools of Federal Way
Housing Resources Bainbridge
Community Builders
Gallery One
Rebuilding Together South Sound
Youthnet
Provail
Child Care Action Council of Thurston County
Lydia Place
Food Lifeline

 

Media Contact:

Andrew Padula, 1-888-831-7250, psenewsroom@pse.com


Puget Sound Energy is proud to serve our neighbors and communities in 10 Washington counties.
We're the state’s largest utility, supporting more than 1.1 million electric customers and nearly 900,000 natural gas customers.
For more about us and what we do, visit pse.com. Also follow us on Facebook and Twitter.