Improvements and Projects by Puget Sound Energy

Outage Map Alert Updated Nov 23, 12:15 PM

As storm recovery continues, we are aware that the Outage Map is not showing some customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning.

We know it is frustrating for our customers and are working hard to reconcile the outages shown on the map. Please continue to report outages, as needed.

Our crews will continue to work around the clock until the last customer is restored.

Storm alert Updated Nov 23, 6:00 PM

November Wind Storm

Updates for customers

Crews were out in full force today, focusing on the neighborhood distribution lines that serve smaller pockets of customers. They are reporting additional damage at many locations, which will need to be repaired as well. Much of this work is time-consuming and slow-going, as it requires extensive work yet restores power in much smaller numbers, such as to 5, 10, or 20 customers at a time.

As more and more neighborhoods are energized, some customers may feel like they are being left in the dark. If you’re seeing neighbors with their power on, it’s likely that they’re served by a different circuit that has been restored.

We know many of you are wondering what is happening in your area. As crews get onsite, they will be entering more specific information about restoration times on the outage map. This may take time as we still have nearly 900 locations with damage.

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Online outage reporting: pse.com/outage
Outage map: pse.com/outagemap
myPSE mobile app: pse.com/app
For general outage information, see: pse.com/advisories
For outage preparedness tips, see: pse.com/storm

PSE Projects

At PSE, it's our mission to provide safe, reliable and affordable energy service for our customers and communities. Part of this commitment is to continually invest in our electric and natural gas systems. In order to keep the lights on and natural gas flowing, we work year-round to install, upgrade, and maintain our infrastructure to meet our customers' current and future energy needs. Learn more about some of our current system improvement projects and programs in your area by clicking the links below.