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November Wind Storm

We understand the stress and disruption that outages can cause for you and your family and that it's especially challenging on cold days and nights. We continue our around-the-clock work to restore your power due to Tuesday’s damaging windstorm.

As of 11:59 p.m., we have 298,294 customers out of power, with more than 297,566 customers restored since the start of the storm. However, due to extensive wind and equipment damage, power for some customers may be out for an extended period. We are updating our outage map with the best information available and will continue to provide updates as restoration continues. Please note that outage numbers will fluctuate as restorations are occurring throughout the system. Our focus overnight continues to be on transmission lines to critical infrastructure and public safety. Our PSE dispatch team has fielded over 2,000 escalated 911 calls since Tuesday afternoon.

Our first step in restoring power is damage assessment: getting a look at what’s been done to the system and determining the extent of repairs that are needed. Crews continue to survey damage on the ground overnight and helicopter patrols will resume tomorrow morning. On Wednesday, helicopter patrols spent 9 hours in total flight assessing our transmission lines for damage. We will provide restoration updates through our outage map at pse.com/outages as information becomes available.

 

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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Carbon monoxide safety

When you use any fuel-burning appliance, such as a natural gas furnace, without enough oxygen, it can create carbon monoxide (CO)—a toxic, colorless, tasteless and odorless gas.

alert

If you suspect carbon monoxide exposure, call 911 immediately.

How to know

Symptoms of carbon monoxide exposure may include:

  • Headache
  • Dizziness
  • Fatigue
  • Weakness
  • Confusion
  • Nausea

Be aware

Carbon monoxide detectors (CO alarms) can alert you when the amount of CO in your home is approaching dangerous levels. Install them by bedroom entrances, in common areas and near areas containing fuel-burning appliances. If your home has multiple floors, install at least one per level.

When installing CO alarms within your home, carefully follow the manufacturer's instructions regarding placement. Alarms must be positioned properly or they may be unable to adequately protect you from exposure.

Check your CO alarms regularly to be sure they are in working order.

Prevention tips

To limit your exposure to carbon monoxide:

  • Make sure that natural gas appliances are maintained and operated according to manufacturer recommendations.
  • Never operate a gas grill or generator indoors.
  • Don't open the door of a gas oven to heat your home.

Carbon monoxide versus natural gas

Both carbon monoxide and natural gas are naturally odorless and potentially harmful. But unlike carbon monoxide, natural gas is injected with a "rotten egg" odor to help you detect leaks or exposure.

To learn more about natural gas leaks, visit our Detect a Leak section.

We can help

If you think a fuel-burning appliance is not operating safely or you're having problems with a pilot light, call PSE at 1-888-225-5773 and schedule a service technician to perform an on-site investigation for free. Depending on the diagnosis, our technician can perform minor repairs on site for a fee.

More information

To learn more about carbon monoxide safety, visit these resources: