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As storm recovery continues, we are aware that the Outage Map is not showing some customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning.

We know it is frustrating for our customers and are working hard to reconcile the outages shown on the map. Please continue to report outages, as needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Restoration work continues today

Crews are out in full force again today as we continue working around the clock to restore power to customers affected by Tuesday’s windstorm. We have more than 150 line crews, 70 tree crews and hundreds of staff members working 24/7 to support the work out in the field. We’ve restored power to more than 96% of customers.

We now have all substations back in power and continue working to repair damage on our local distribution lines – the lines that serve individual neighborhoods and smaller pockets of customers. Unfortunately, crews are reporting additional damage at many locations, which will need to be repaired as well. Much of this work is time-consuming and slow-going, as it requires extensive work yet restores power in much smaller numbers, such as to 5, 10, or 20 customers at a time.

In some of our hardest hit areas, like Mirrormont and Hobart/Maple Valley, we have hundreds of fallen trees tied up in our power lines, which require tree crews to safely remove using specialized equipment before line crews can begin their work. We have crew resources dedicated to completing this work, but it will take time.

We also continue to prioritize restoring outages that are impacting schools. We’re confident that nearly all schools will have their power back on in time for the school day tomorrow and are proactively coordinating with schools so they can help plan.

While we’ve made steady progress over these past several days, for our customers still without power, we know the challenges of being without power for this extended period. We appreciate your patience—we are working as hard as we can to restore your power as quickly as possible.

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Community Solar

Choose a site for your income-eligible subscription

Community Solar offers qualifying PSE residential electric customers the opportunity to subscribe to 100% local solar energy at no cost—in fact, qualifying customers can get up to $20 per share back on their electric bill every month.

We’ve partnered with communities and organizations across our service area to build new, local solar energy installations. As sites are constructed, a limited number of subscriptions for shares of the energy they generate will become available.

How do I subscribe?

  1. Choose an available solar site from the list below.
  2. Sign in to your PSE electric account to calculate the estimated amount you get back on your monthly electric bill for each site.
    • There’s no cost to participate for qualifying customers.
    • Check a box to confirm you meet the household income requirements to participate, and note that if enrolling in more than one share, both shares must be from the same site.
  3. You can also call an Energy Advisor at 1-800-562-1482 for assistance with enrollment.
  4. Confirm and submit your subscription to enroll.
  5. If a site is fully subscribed, interested customers can join the waitlist. Waitlisted customers will be auto-enrolled when shares become available.
Select a site to get started

Customers can choose to subscribe to any site. You’ll get bill savings (up to $20 per share each month) sooner by selecting a site that is currently available for subscription.

  • Naneum Creek

  • Bonney Lake

  • Kittitas

  • Olympia

  • Pine Lake

Naneum Creek

The 4.99-MW Naneum Creek Community Solar site offers 3,050 income-eligible shares for subscription and is located in Ellensburg, WA. By enrolling in two shares at this site, qualifying customers can get up to $396 per year ($33 per month) in bill savings.

This site is currently full.

Join the waitlist.

Bonney Lake Community Solar

The Bonney Lake Community Solar site is installed on the roof of the Peaking Storage Reservoir in Bonney Lake. The 450 kWac solar array offers approximately 308 shares for subscription. By enrolling in two shares at this site, qualifying customers can get up to $264 per year ($22 per month) in bill savings.

This site is currently full.

Join the waitlist.

Kittitas Community Solar

The Kittitas Community Solar ground-mounted solar array is located in Ellensburg. It features more than 13,000 solar panels and generates 5MWac per year. By enrolling in two shares at this site, qualifying customers can get up to $480 per year ($40 per month) in bill savings.

This site is currently full.

Join the waitlist.

Olympia High School Community Solar

The Olympia High School Community Solar array is located on the roof of Olympia High School in Olympia. It generates 200 kWac per year. By enrolling in two shares at this site, qualifying customers can get up to $240 per year ($20 per month) in bill savings.

This site is currently full.

Join the waitlist.

Pine Lake Community Solar

The Pine Lake Community Solar array is located on the roof of Pine Lake Middle School in Sammamish. It generates 175 kWac per year. By enrolling in two shares at this site, qualifying customers can get up to $252 per year ($21 per month) in bill savings.

This site is currently full.

Join the waitlist.

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Have questions about PSE’s Community Solar program and how to subscribe? Energy Advisors are here to help.