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We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall.

We know it is frustrating for our customers and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

System-wide:
  • We’ve made significant progress restoring transmission and substations are getting back online, crews are finding extensive damage to local distribution lines that need to be repaired before power can be restored.
  • In King County crews are saying the damage is comparable to the worst storms of past decades.
  • We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall. We know it is frustrating for our customers, and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed. Our crews will continue to work around the clock until the last customer is restored.

 

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Windows rebate


Improve the comfort of your home year-round by installing energy-efficient windows. Efficient windows can help seal in cool air during the summer and warm air during the winter, reducing your monthly bill and helping you save long-term.

window icon
Receive up to $100 per window

$200 per window based on your income with Efficiency Boost (see below or visit pse.com/boost for more details).

How to qualify

Customer requirements

  • Must use PSE electricity or natural gas as the primary source of your home's heating.
  • Pre-existing windows and new windows must meet the equipment requirements.
  • Confirm that you meet all additional rebate requirements as well as the requirements listed above.

Equipment requirements

QUALIFYING PRODUCTS CURRENT
WINDOW TYPE
REBATE AMOUNTS

Windows with a U-factor of
0.23 to 0.30
OR
Patio Doors with a U-factor of 0.31 to 0.35

Single-pane, wood- or metal-framed

Standard: $50 per window
(up to $750 total)

Efficiency Boost: $200 per window
(up to $2,000 total)
Manufactured Home: $200 per window
(up to $2,000 total)

Double-pane, wood- or metal-framed

Standard: N/A - does not qualify
Efficiency Boost: N/A - does not qualify
Manufactured Home: $200 per window
(up to $2,000 total)

Windows with a U-factor of
0.22 or lower
OR
Patio Doors with a U-factor of 0.30 or lower

Single-pane, wood- or metal-framed

Standard: $100 per window
(up to $1,500 total)
Efficiency Boost: $200 per window
(up to $2,000 total)
Manufactured Home: $200 per window
(up to $2,000 total)

Double-pane, wood- or metal-framed

Standard: $100 per window
(up to $1,500 total)
Efficiency Boost: $200 per window
(up to $2,000 total)
Manufactured Home: $200 per window
(up to $2,000 total)

Rebate requirements

  • Purchase and install new qualifying equipment between now and 12/31/2024 to be eligible for the rebate.
  • Your rebate application must be submitted (including all required documentation) within 30 days of installation.
  • You can download an example of required documentation that every customer needs to include with their application.
    • Paid installation invoice or purchase receipt that includes:
      • Cost of all windows installed
      • Number of windows installed
      • Proof of U-factor rating (Packing slip listing the U-factor) for each individual window or patio door OR National Fenestration Rating Council (NFRC) stickers with the U-factor for each individual window or patio door.
      • The measurement and type of each window or patio door being upgraded.
      • Note – packing slips, contracts, scopes of work, and purchase orders do not qualify as an installation invoice or purchase receipt. The same invoice can be submitted for multiple rebates across all available categories, where applicable.
  • Installation must comply with all federal, state, and local code requirements.
  • Applies to existing single-family properties only. Rebates do not apply to multifamily properties (five or more attached units), commercial accounts, new construction, additions that expand your home’s square footage, or installations in unheated areas of your home.
  • Windows must be installed within the conditioned living areas of the home at the time of installation (garages, unconditioned basements, etc. are not eligible).
  • Window count is determined by the fenestration or opening of the replaced windows.
  • Products that are replaced under warranty will not be eligible for a second rebate.
  • Rebate cannot exceed the pre-tax purchase price of any rebated product.
  • Cannot be combined with any other rebates except where noted.
  • Customers are eligible for up to 15 rebated windows in total over the lifetime of the property.
  • Each qualified single-family residence is limited to the lifetime maximum rebate payout.
  • If approved, your rebate will be sent to you in the method you requested on the rebate application, either as a check or a bill credit.

If applying for increased Efficiency Boost rebates:

  • All above requirements still apply.
  • Review these income guidelines to ensure you qualify for Efficiency Boost.
  • If you qualify, complete the online (fastest) or downloadable rebate form above (English / Español). Be sure to fill out the Efficiency Boost qualification section to receive your higher rebate amount.
  • If you have additional questions about Efficiency Boost, please visit the Efficiency Boost page for more details.

Savings
Windows rebates FAQs

To learn more about PSE’s Efficiency Boost program that provides increased rebates for income-qualified customers, visit our Efficiency Boost program page. To learn more about rebates for manufactured homes, visit our manufactured homes program page.

income-qualified higher rebates
Ask an Energy Advisor

For personalized advice, contact an Energy Advisor.

Or call 1-800-562-1482.

Find a contractor

Request a PSE Recommended Energy Professional (REP) to complete your energy efficient improvement upgrade.