Home Electrification and Appliances Rebate Program (HEAR)
Save $5,000 when you upgrade to a cold-climate heat pump
- You must be a current, PSE single-family residential electricity customer.
- Only available to customers who are income-qualified (see below for details).
- This offer is only available while program funding lasts. Installation must be completed by a PSE-approved contractor before March 31, 2025.
- Eligible customers with natural gas furnaces must remove them when upgrading to a heat pump
See full guidelines below.
Save big with energy-efficient heat pump technology
PSE is excited to offer this limited-time opportunity for homeowners to save when they upgrade to an environmentally friendly cold-climate heat pump. With funding support from Washington’s Climate Commitment Act (CCA), income-qualified customers can save $5,000 on their purchase, with the potential for additional savings on their monthly bills through improved energy efficiency.
How do cold climate heat pumps work?
Cold climate heat pumps use reliable technology similar to that found in refrigerators and air conditioners to move heat in and out of your home. Unlike electric resistance heaters that generate heat directly from electricity, heat pumps transfer heat, making them a more cost-effective option for both heating and cooling. They’re perfect for the Pacific Northwest since they are designed to operate efficiently even in freezing temperatures down to 5°F!
The benefits of upgrading
Year-round comfort: Get both heating and cooling in a single system, plus quieter operation than traditional heating systems.
Improved efficiency: Cut electricity use by up to 50% compared to electric furnaces and baseboard heaters, with superior cooling compared to window and central AC units.
Future-proof your home and boost its value: Investing in a heat pump positions you ahead of the clean energy movement and aligns with local and national goals to reduce carbon emissions. By upgrading now, you’re not only modernizing your home, but also increasing its property value.
Get started now
To claim this rebate, you'll need to partner with a PSE Trade Ally for the installation. All are PSE-approved contractors who are licensed, bonded, and insured. They will also handle the rebate application for you, making it a hassle-free process.
Click the link below to take the first step with a PSE Trade Ally.
What you get
Save $5,000 when you replace your existing heating system with a qualifying high-efficiency cold climate heat pump (see requirements below).
Do I qualify?
Customer requirements
- You must be a PSE single-family residential customer. Single-family new construction, multifamily (five or more attached units), and commercial accounts are not eligible.
- To qualify for the heat pump rebate, you must receive electricity from PSE and heat your home with either electric resistance heating or a natural gas furnace. If you heat with a natural gas furnace, you must also currently receive gas service from PSE.
- Customers who only receive gas service from PSE do not qualify.
- Customers with existing heat pumps or those who have installed a new heat pump as air conditioning only are not eligible.
- This rebate is only available to customers who are income-qualified. Must have a gross monthly household income equal to or less than the maximum income listed in the table below for their county and household size.
Moderate income guidelines
|
Maximum monthly household income*, by county |
||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
|
HOUSEHOLD SIZE** |
Island County |
King County |
Kitsap County |
Kittitas County |
Lewis County |
Pierce County |
Skagit County |
Snohomish County |
Thurston County |
Whatcom County |
|
1 |
$ 7,144 |
$ 9,713 |
$ 8,391 |
$ 6,925 |
$ 6,300 |
$ 8,113 |
$ 7,019 |
$ 9,713 |
$ 7,888 |
$ 7,394 |
|
2 |
$ 8,163 |
$ 11,100 |
$ 9,575 |
$ 7,919 |
$ 7,200 |
$ 9,269 |
$ 8,019 |
$ 11,100 |
$ 9,019 |
$ 8,444 |
|
3 |
$ 9,181 |
$ 12,488 |
$ 10,775 |
$ 8,906 |
$ 8,100 |
$ 10,425 |
$ 9,019 |
$ 12,488 |
$ 10,144 |
$ 9,506 |
|
4 |
$ 10,200 |
$ 13,869 |
$ 11,969 |
$ 9,900 |
$ 9,000 |
$ 11,581 |
$ 10,019 |
$ 13,869 |
$ 11,269 |
$ 10,556 |
|
5 |
$ 11,019 |
$ 14,981 |
$ 12,931 |
$ 10,694 |
$ 9,725 |
$ 12,513 |
$ 10,825 |
$ 14,981 |
$ 12,175 |
$ 11,400 |
|
6 |
$ 11,838 |
$ 16,094 |
$ 13,888 |
$ 11,488 |
$ 10,444 |
$ 13,438 |
$ 11,625 |
$ 16,094 |
$ 13,075 |
$ 12,250 |
|
7 |
$ 12,650 |
$ 17,200 |
$ 14,844 |
$ 12,275 |
$ 11,163 |
$ 14,363 |
$ 12,425 |
$ 17,200 |
$ 13,975 |
$ 13,094 |
|
8 |
$ 13,469 |
$ 18,313 |
$ 15,800 |
$ 13,069 |
$ 11,881 |
$ 15,288 |
$ 13,225 |
$ 18,313 |
$ 14,875 |
$ 13,938 |
|
9 |
$ 14,281 |
$ 19,419 |
$ 16,756 |
$ 13,856 |
$ 12,600 |
$ 16,219 |
$ 14,031 |
$ 19,419 |
$ 15,781 |
$ 14,781 |
|
10 |
$ 15,100 |
$ 20,531 |
$ 17,719 |
$ 14,656 |
$ 13,325 |
$ 17,144 |
$ 14,831 |
$ 20,531 |
$ 16,681 |
$ 15,625 |
*Household income means the combined income of all household members ages 18 or older. Income includes all gross wages, tips, rental income, public assistance, social security or pensions, income from self-employment, alimony, interest, or any other sources of income defined by the IRD income tax return.
** All persons count towards the household size regardless of their age or whether they currently have an income.
Equipment requirements
All equipment must be ENERGY STAR® Cold Climate certified. Download the full list of certified equipment.
| PSE customer | Pre Install equipment | Post Install Equipment | HSPF2 Requirement2 |
|---|---|---|---|
| Dual Fuel | Gas furnace, Electric Resistance (electric forced air furnace, baseboard, cable, wall heater, or electric hydronic.) | AHRI Certified Ducted Heat Pump (Split/Pkg) | ≥8.1 |
| AHRI Certified Ductless Heat Pump | ≥8.5 | ||
| Electric Only | Electric Resistance (electric forced air furnace, baseboard, cable, wall heater, or electric hydronic.) | AHRI Certified Ducted Heat Pump (Split/Pkg) | ≥8.1 |
| AHRI Certified Ductless Heat Pump | ≥8.5 |
Additional requirements for ductless equipment
- New ductless system must be AHRI Certified® as a variable speed mini-split and multi-split heat pump and use inverter technology, and be a minimum of ¾ ton in heating mode.
- At least one indoor head must be installed in the main living (high-flow) area of the home; bedroom only installations do not qualify.
Rebate requirements
- You must partner with a PSE-approved contractor on installation to receive this rebate.
- Eligible customers with natural gas furnaces must remove them when upgrading to a heat pump.
- Rebates only available on new, qualifying equipment.
- Equipment that is replaced under warranty will not be eligible for a second rebate.
- One rebate per qualified single-family residence.
- Rebate cannot exceed the pre-tax purchase price of any rebated product.
- This offer is only available while program funding lasts. Installation must be completed before March 31, 2025
FAQ
Why is the rebate restricted to customers of certain incomes?
The funding of this program is from the Washington Department of Commerce and requirements of the funding include income restrictions on eligible customers. PSE has other rebate programs to help serve customers of all incomes.
How is the rebate delivered?
The rebate is delivered as an instant discount through your PSE-approved contractor at the time of installation. The contractor will apply it directly to your invoice, reducing your upfront payment. It is not provided as a refund check or separate payment; instead, it is passed along as part of the installation process.
Make sure to confirm with your contractor that they are participating in the program to ensure you receive the discount.
The HEAR Program is supported with funding from Washington’s Climate Commitment Act. The CCA supports Washington’s climate action efforts by putting cap-and-invest dollars to work reducing climate pollution, creating jobs, and improving public health. Information about the CCA is available at https://www.climate.wa.gov.