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February Windstorm

Restoration work continues today

Dozens of crews remain in the field, working around the clock to restore electricity as quickly and safely as possible to customers without power from damage caused by Tuesday’s windstorm. The majority of crews are working in and around Kitsap County, where extensive damage, downed large trees and difficult terrain has slowed progress.

We know how frustrating it is to be without power, and we appreciate customers’ patience. This final stretch of repairs can be time-consuming and slow-going, requiring extensive work while only restoring power to small numbers of customers — sometimes as few as five customers at a time.

Tuesday’s storm impacted over 225,000 customers. Since the beginning of the storm, power has been restored to more than 98% of affected customers.

Estimated restoration times are available on pse.com.

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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Enroll your ecobee smart thermostat in Flex Smart

Earn a $50 gift card for each device you enroll, and a $20 gift card for each season you remain enrolled.* Please note that your device must have Wi-Fi enabled to be eligible. Just follow the steps below to get started.

Step 1: Set up eco+

Open your ecobee mobile app. If you haven’t already, set up eco+ for your home. If you have eco+, select it from the main menu.

A screenshot of the ecobee mobile app menu


Step 2: Select PSE as your utility provider

In the eco+ menu, enable the Community Energy Savings feature and select Puget Sound Energy.

A screenshot of the ecobee mobile app menu


Step 3: Enroll

A message about Flex Smart will appear on the screen, including the incentive and the program terms and conditions. Select “Ok” to enroll in the program.

A screenshot of the ecobee mobile app menu


Questions about Flex Smart? Visit here to learn more.

*Additional incentives are available for Small and Medium Business customers.