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We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall.

We know it is frustrating for our customers and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Updated ETRs

To our customers without power:

We know it has been a difficult three days. And we have some hard news to share for some of our customers. Due to the substantial amount of damage we are encountering from the hurricane force winds of the storm, which has made our work slower than expected, we have to push back estimated restoration times for customers.

We will have three restoration times:

  • Saturday at 12pm
  • Sunday at 6pm
  • Monday at 10am

We are in the process this evening of updating our outage map with the estimated restoration times for your outage. We are working as hard as we can to get power restored to you sooner than the times listed above. As our field crews gain more detailed information about your outage, we will update the outage map with a more specific time.  

 

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Supplier Code of Conduct

Overview

This Supplier Code of Conduct (“Supplier Code”) describes Puget Sound Energy’s (“PSE” or “Company”) expectations of entities from which we obtain products or services to support our business. The Supplier Code also provides direction in the supplier selection process in a manner that is consistent with the Company's mission and business principles. This Supplier Code defines minimum standards of business conduct, commitment to integrity and requires Suppliers to comply with all laws, regulations and relevant corporate policies.

Suppliers, vendors and contractors (collectively “Suppliers”) are expected to operate within these principles of ethical conduct. They are also expected to be familiar with the business practices of their suppliers and subcontractors, and encourage those entities to operate within the principles. Failure to comply with these standards may result in the discontinuance of business relationships.

Responsibilities

PSE expects its Suppliers to maintain ethical and regulatory compliant business practices. PSE expects our Suppliers to comply with all applicable laws and regulations, including those pertaining to the safety, environment, employment, and child labor laws. In the process of identifying qualified Suppliers, the following factors may be taken into account:

  • PSE is committed to ensure that minority, women, veteran-owned and small business enterprises have the opportunity to compete for contracts awarded by the Company. PSE is a strong supporter of diverse suppliers.
  • PSE supports diversity and equal opportunity in employment. Unlawful discrimination in the workplace is not tolerated. Suppliers are expected to comply with all applicable laws concerning discrimination in hiring and employment practices.
  • PSE respects the environment and conducts its operations in compliance with applicable laws and regulations. Suppliers are expected to conduct their operations in a way that protects the environment. Suppliers are expected to comply with all applicable environmental laws and regulations in the regions in which they operate.
  • PSE strives to conduct its business honestly, fairly and ethically as outlined in its Code of Conduct and expects Suppliers to value and maintain ethical business conduct.
  • PSE will consider whether the prospective Supplier has a record of demonstrated compliance, i.e., the prospective Supplier has no record of significant violations of laws, rules or regulations pertinent to the work to be performed.
  • PSE is committed to the safety and health of its employees and conducts its operations in compliance with applicable laws and regulations. Suppliers are expected to provide a safe working environment that supports accident prevention and minimizes exposure to health risks. PSE is committed to provide a safe workplace for all employees, suppliers and the public that is free from threatening or violent acts. Suppliers are expected to comply with all applicable safety and health laws and regulations in the regions in which they operate. Suppliers are expected to comply with all applicable wage and hour labor laws and regulations governing employee compensation and working hours.
  • PSE monitors Supplier performance and has contractual right to perform operational, compliance and financial audits as deemed appropriate, including, for instance, payments to subcontractors.
  • PSE strives to be a good neighbor where we do business. PSE will endeavor to hire local labor when working in smaller communities.

In addition, the following goals may be considered when awarding service contracts for large construction projects (e.g., more than $5 million for contracts, $1 million for subcontracts) of a non-emergency nature.

  • PSE is interested in ensuring trained and qualified personnel are available for the future and in building a durable partnership with key skilled craft stakeholders. We will notify key entities to assist us in identifying potential bidders: (1) when we are developing lists of preferred providers; and (2) when contracted services are needed for construction contracts in excess of $5 million.

Reporting Concerns

These standards are core to the success of PSE’s relationship with its Suppliers. As such, Suppliers have the responsibility to speak up if they have concerns about compliance or ethics issues, or suspect activities that may be a violation of any laws, regulations or this Code. Suppliers should reach out to their PSE contact to report concerns, or they may reach out to any of the Company’s compliance and ethics contacts: PSE’s toll-free third party helpline (866-236-4773); email (ethics@pse.com); or online (pse.alertline.com).

No Retaliation

PSE is committed to protecting the rights of individuals who report concerns. Retaliation against anyone who seeks advice, speaks up or is involved in an investigation is strictly prohibited.

 

Last updated: Febrary 29, 2024