Skip to main content

We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall.

We know it is frustrating for our customers and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

System-wide:
  • We’ve made significant progress restoring transmission and substations are getting back online, crews are finding extensive damage to local distribution lines that need to be repaired before power can be restored.
  • In King County crews are saying the damage is comparable to the worst storms of past decades.
  • We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall. We know it is frustrating for our customers, and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed. Our crews will continue to work around the clock until the last customer is restored.

 

Read more
alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Notice of requested changes to PSE rates and public hearings

Keeping you informed

On February 15, 2024, PSE filed a general rate case with the Washington Utilities and Transportation Commission (UTC) requesting a multiyear adjustment to electric and natural gas rates. The UTC has the authority to approve rates that may be higher or lower than PSE’s request. The UTC is examining the proposed rates; the examination can take up to 11 months.

PSE has requested the following

Electric Service

  • 2025 – An overall 6.74% increase in rates generating an additional $192.2 million in revenue. A typical residential customer using 800 kilowatt-hours would see an overall average 7.19% increase, or $7.84 per month.
  • 2026 – An overall 9.30% increase in rates generating an additional $285.2 million in revenue. A typical residential customer using 800 kilowatt-hours would see an overall average 9.58% increase, or $11.20 per month.

Natural Gas Service

  • 2025 – An overall 18.96% increase in rates generating an additional $196 million in revenue. A typical residential customer using 64 therms would see an overall average 17.29% increase, or $13.96 per month.
  • 2026 – An overall 2.07% increase in rates generating an additional $25.3 million in revenue. A typical residential customer using 64 therms would see an overall average 1.59% increase, or $1.51 per month.

PSE requests rate adjustments for the following reasons

To continue to provide safe and reliable energy service through upgrades or modernization projects to existing facilities, including major renovations at PSE’s Baker River hydroelectric project, a vital source of clean energy

  • To deploy an advanced distribution management system to support customers’ growing use of electric vehicles and distributed energy resources, such as rooftop solar, to reduce the need for large infrastructure projects
  • To invest in pipeline reliability investments to enhance the safe operation of the natural gas delivery system and allow it to meet customer demands at times of peak need
  • To construct the Beaver Creek wind farm and provide 248 megawatts of clean energy, enough energy to power about 83,000 homes a year
  • To fund wildfire and mitigation response that includes enhanced vegetation management and infrastructure upgrades, weather stations, AI cameras, advanced safety settings on power lines, and communications and community engagement
  • To recover increased operating costs
  • To set rates for a multiyear rate plan that reflect upcoming capital investments and operating costs over the two-year period

Public hearing date and time

You may comment on the requested changes to electric and natural gas rates at a virtual public hearing held by the UTC at the date and time listed below.

Wednesday, Oct. 9, 2024, at 6 p.m.
Participate via Zoom or join by phone by calling 253-215-8782.
Meeting ID: 895 7677 6087
Passcode: 994124.

If you plan to participate, please call 1-888-333-9882 at least one day before the hearing so you can be signed in. Not calling in advance will not preclude you from calling the day of the hearing.

More information

Learn more about the General Rate Case to update electric and natural gas base rates to recover increased revenue requirements. You may also find useful information at the state Utilities and Transportation Commission.