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We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall.

We know it is frustrating for our customers and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Updated ETRs

To our customers without power:

We know it has been a difficult three days. And we have some hard news to share for some of our customers. Due to the substantial amount of damage we are encountering from the hurricane force winds of the storm, which has made our work slower than expected, we have to push back estimated restoration times for customers.

We will have three restoration times:

  • Saturday at 12pm
  • Sunday at 6pm
  • Monday at 10am

We are in the process this evening of updating our outage map with the estimated restoration times for your outage. We are working as hard as we can to get power restored to you sooner than the times listed above. As our field crews gain more detailed information about your outage, we will update the outage map with a more specific time.  

 

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Federal Way Link Extension Project Overview

In conjunction with Sound Transit’s Federal Way Link Extension light rail project—and to ensure we continue to deliver safe and reliable energy to you and your neighbors – Puget Sound Energy and our contractors have been working to underground and relocate existing above-ground electrical and natural gas infrastructure along the light-rail route.

2024 Project Overview

What PSE customers can expect:

  • Occasional reduced travel lanes and intermittent road closures.
  • Construction signage, temporary traffic detours and pedestrian detours along the project route.
  • Typical construction noise and heavy machinery along the route.
  • Some customers may experience a brief, planned power outage as part of this work. All impacted customers will be notified of any planned outages in advance.

Project Related Notifications

For more information on Sound Transit’s Federal Way Link Extension light rail project, please visit their project page.

For more information on PSE’s work, please contact Senior Project Manager Lance Davenport at 206-450-9844 or Lance.Davenport@pse.com

Learn more

Contact us

We welcome your questions and comments! Please contact:

1-888-404-8773
MajorProjects@pse.com

Contact Sound Transit

Federal Way Link Extension Community Outreach Team
1-206-398-5300
fwle@soundtransit.org