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We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall.

We know it is frustrating for our customers and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Updated ETRs

To our customers without power:

We know it has been a difficult three days. And we have some hard news to share for some of our customers. Due to the substantial amount of damage we are encountering from the hurricane force winds of the storm, which has made our work slower than expected, we have to push back estimated restoration times for customers.

We will have three restoration times:

  • Saturday at 12pm
  • Sunday at 6pm
  • Monday at 10am

We are in the process this evening of updating our outage map with the estimated restoration times for your outage. We are working as hard as we can to get power restored to you sooner than the times listed above. As our field crews gain more detailed information about your outage, we will update the outage map with a more specific time.  

 

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Puget Sound Energy natural gas projects

Seattle core natural gas projects

2018 project updates

Alaskan Way Viaduct-related work

  • Crews from PSE and our contractor Infrasource have installed 520 feet of natural gas pipeline along Columbia St, Seattle.
  • The new pipeline will ensure a safe and reliable natural gas supply to support decommissioning of the Alaskan Way Viaduct and ongoing waterfront development.

Center City Connector Streetcar-related natural gas projects

  • PSE's streetcar-related natural gas main relocations in downtown Seattle have concluded pending finalization of the City of Seattle's independent technical review of the project.
  • We will continue to keep local residents and businesses informed when this project resumes.
  • Sign up for our Center City Connector Streetcar email list to receive regular construction updates when the project resumes.

12-inch pipeline relocation project

The final phase will begin after the Viaduct is demolished. We will relocate a segment of 12-inch pipeline from Pike Street going north to Elliott Avenue.

Map of Center City Connector Streetcar project
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Alaskan Way Viaduct Natural Gas Relocation Project

Map of Alaskan Way Viaduct project
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Project Overview

Center City Connector Streetcar

In conjunction with SDOT's Center City Connector Streetcar (C3) project, we are working to relocate, reconfigure and protect segments of intermediate pressure (IP) natural gas line in downtown Seattle. This work will be coordinated with other utility relocation prior to C3 construction. We are working closely and proactively with SDOT and other jurisdictions to ensure the continued safety and reliability of our existing natural gas system in the area.

This project is required to accommodate construction of the C3 project. Visit SDOT’s project website for more information.

Completed 2018 work:
  • Relocation of IP natural gas pipeline along 1st Ave, between Madison St and Yesler Way.
  • Replacement and relocation of two service regulators along 1st Ave S, between Columbia St and S Main St.
  • Relocation of additional sections of natural gas pipeline along 1st Ave, between Stewart St and Seneca St.
Completed 2017 work:
  • Relocation of IP natural gas line along S Jackson St, between 1st Ave S and 2nd Ave S.
  • Relocation of IP natural gas line along 1st Ave S, between S Washington St and S Jackson St.
  • Replacement and relocation of one service regulator along 1st Ave S, between Columbia St and S Main St.

Alaskan Way Viaduct

viaductIn conjunction with Washington State Department of Transportation's (WSDOT's) Alaskan Way Viaduct (AWV) Replacement Program and several other Seattle-area transportation projects, PSE is working to relocate, reconfigure and protect segments of natural gas pipeline in areas of downtown Seattle.

The broad program of work

The AWV Replacement Program, Waterfront Seattle and C3 are collectively the largest set of associated projects to take place in the Puget Sound region in several decades. Additionally, there are multiple other Seattle-area transportation projects planned to take place over the next several years; many of these projects require relocation of utilities, including PSE's natural gas system. These projects are driven by the City of Seattle, Sound Transit, WSDOT, the Port of Seattle and the U.S. Army Corps of Engineers.

PSE is working closely and proactively with all jurisdictions and agencies to ensure the continued safety and reliability of our existing natural gas system in the area.

For information on these projects, visit the websites:

Alaskan Way Viaduct Replacement Program

SDOT C3

Waterfront Seattle

Safety

Safety is our top priority when it comes to designing, constructing, operating and maintaining a natural gas system that serves more than 800,000 PSE customers. We are committed to listening to our customers, maintaining an informed and open conversation about our work, and being responsive to customer needs.

PSE monitors over 260,000 miles of natural gas pipline across six counties in our service area. Learn more about natural gas safety at pse.com/safety.

Contact us

We welcome your questions and comments. Please contact:

Dave Jenness
Senior Project Manager

888-404-8773
MajorProjects@pse.com

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