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We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall.

We know it is frustrating for our customers and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Updated ETRs

To our customers without power:

We know it has been a difficult three days. And we have some hard news to share for some of our customers. Due to the substantial amount of damage we are encountering from the hurricane force winds of the storm, which has made our work slower than expected, we have to push back estimated restoration times for customers.

We will have three restoration times:

  • Saturday at 12pm
  • Sunday at 6pm
  • Monday at 10am

We are in the process this evening of updating our outage map with the estimated restoration times for your outage. We are working as hard as we can to get power restored to you sooner than the times listed above. As our field crews gain more detailed information about your outage, we will update the outage map with a more specific time.  

 

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Puget Sound Energy natural gas projects

Golden Given gas pipeline and limit station

2020 project updates

  • Natural gas crews from PSE and Michaels Corporation completed construction of a new limit station on 99th St. E, and installation of a new section of natural gas pipeline along Golden Given Rd. E., Tacoma

Project overview

This project will benefit the region by enabling PSE to meet increasing demand for natural gas. It consists of three sections:

  • Construction of a new limit station at 964 99th St. E. This limit station will reduce the gas pressure as it moves between systems
  • Construct of a new high pressure (HP) gas pipeline along Golden Given Rd. E, from south of 112th St. E. to just north of 96th St. E. This will include a short section along 99th St. E. to the new limit station.
  • Construct of a new intermediate pressure (IP) gas pipeline along the same route on Golden Given Rd. E. only.
Safety

At PSE, we know our customers, employees and the communities we serve expect to live and work around a safe and reliable natural gas system. Safety is our top priority when it comes to designing, constructing, operating and maintaining the natural gas system serving more than 840,000 PSE customers. When improving and operating our system, we follow or exceed strict federal and state safety requirements related to pipeline safety.

How does natural gas get to my home or business?

Natural gas is a fossil fuel composed almost entirely of methane. Interstate pipelines transport natural gas to regional natural gas systems, where it is metered and delivered through a network of local mains, service lines and, ultimately, to customer homes and businesses. View How Natural Gas Gets to You for more information.

Committed to keeping you informed

We're proud to serve in your community and aim to complete the work with minimal disruption. We'll continue to provide updates to the community throughout the life of the project.

Contact us

We welcome your questions and comments! Please contact:

Francisco Reyna
Project Manager
1-888-404-8773
MajorProjects@pse.com

Learn more