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We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall.

We know it is frustrating for our customers and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Customer Updates

Updated estimated restoration time was posted to pse.com Friday November 22, to inform customers who are still waiting for their power to be restored. Due to the substantial amount of damage we are encountering from the hurricane force winds of the storm, which has made our work slower than expected, we had to push back estimated restoration times for customers.

Updated PST restoration times are as follows:

  • Saturday at 12pm
  • Sunday at 6pm
  • Monday at 10am

We understand it can be frustrating waking up to ongoing power outages in the cold. For customers looking for resources, please check for information from 211, your local jurisdictions or media sources.

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

City of Issaquah, Washington (city logo)

Join the Empower Issaquah challenge!

Imagine living in a city where every light, every home, and every business is powered by clean, renewable energy.

This is your chance to make a real difference in your community’s energy future. PSE is partnering with the City of Issaquah to increase participation in our Green Power program, which matches your electricity use with renewable energy made from wind and solar. The goal of the city-wide challenge is to enroll 300 new residents and businesses in the program by April 2025. If the goal is reached, PSE will provide the City of Issaquah with $15,000 toward a new solar panel project on a community building, which the City will match. Together, we can make a difference to preserve and protect our natural surroundings and support progress towards the City’s Climate Action Plan targets!

Join the 2,831 Issaquah customers already reducing their environmental impact with renewable energy, for just $4 per month.

PSE Green Power

Why join?

  • Reduce dependence on fossil fuels. By participating, you’re directly reducing your community’s reliance on non-renewable energy sources.
  • Lower your carbon footprint. Your participation reduces your personal greenhouse gas emissions, which also helps make progress on Issaquah’s Climate Action Plan.
  • Clean energy for a brighter future. Your enrollment helps create a cleaner, more sustainable environment for future generations.
  • Measure your impact. Businesses who join will make measurable progress on their sustainability goals and can request custom reports to show their impact.
  • Community benefits. If the goal of 300 new enrollments is reached, PSE will provide the City of Issaquah with $15,000 toward a new solar panel project on a community building, which the City will match. This will reduce the operating costs of the building, allowing more resources to be directed toward serving the community of Issaquah.

How to enroll:

Signing up is easy! Simply login to your account here to enroll. To learn more about Green Power visit pse.com/greenpower.

Join today and be part of Issaquah’s sustainability journey. Check back frequently to see our progress toward reaching the goal and remember to tell your friends and family to join the challenge to make an even bigger impact. Every enrollment brings us one step closer to a cleaner energy future for all.

GP Issaquah Green Power Challenge Sun Graphic