Skip to main content
 

The National Weather Service has issued a wind advisory for locations in our service area from Monday evening to Tuesday morning, with damaging southeast winds forecasted including gusts up to 50 mph in some locations, including Maple Valley, Enumclaw, Black Diamond and North Bend.

We have been watching the forecast since late last week and preparing for stormy weather. Our Emergency Coordination Center and local storm bases are opening in advance of the incoming weather, and crews will deploy with assignments as it’s safe to do so. Additional line and tree crews from outside the area have been brought in to assist with restoration and we have been replenishing material supplies to ensure readiness.

We have temporarily turned off outage notifications via email, text and automated calls, as we work to make improvements to our outage map experience. Please continue to report outages on our map and app, as those reports are captured in our system.




alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Needing help with your energy bills?

Many people face challenges keeping up with energy costs. If you’re struggling with your energy bill, our bill assistance programs and free home weatherization services can make a real difference. Check our income guidelines to see if you qualify.

silhouette person with dollar sign
Step 1
Get Enrolled

Haven't enrolled yet? Our Bill Discount Rate and HELP Programs can help you pay off the balance of that bill.

house and weather icon
Step 2
For More Assistance

If you’re already enrolled in Bill Discount Rate and HELP, check out LIHEAP and Home Weatherization Assistance.

dollar sign icon
Step 3
Additional Options

If you're not eligible for payment assistance programs, don't worry! We still have options to help you lower your energy bills.


Step 1 - Enroll in PSE's Bill Assistance Programs

Bill Discount Rate
Our Bill Discount Rate provides ongoing help on your monthly energy bill.
bill assistance
PSE Home Energy Lifeline Program (HELP)
PSE HELP provides assistance for residential customers to pay energy bills.
bill assistance
Past Due Bill Forgiveness
Our Forgiveness plan can help erase past due balances after 12 on-time payments.
bill assistance
Check your status

Already apply for Bill Discount Rate, PSE HELP, or Past Due Bill Forgiveness? Check your status.

Step 2 - Learn more about LIHEAP/Weatherization

LIHEAP
Payment assistance program administered through county agencies.
LIHEAP
Home Weatherization Assistance
Free home upgrades to those that qualify, that increase comfort and lower energy bills.
Home Weatherization Assistance

Step 3 - Additional financial assistance

The Salvation Army Warm Home Fund
Provides short-term, emergency bill payment assistance to PSE customers facing financial difficulties.
The Salvation Army Warm Home Fund
Payment arrangements
Payment plan that is set up for charges that have already been billed to the customer.
Payment arrangements
Income-Eligible Community Solar
Save money on your electric bill and bring local renewable energy to our communities.
Community Solar
Efficiency Boost
Offers higher rebates on energy-efficient upgrades to income-qualified customers.
Efficiency Boost