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November Wind Storm

As of 6 a.m. we have 166,464 customers out. In the past 24 hours, we’ve restored power to an estimated 120,000 customers.

A message to our customers was sent through several channels yesterday. Please see the letter here.

We understand it can be frustrating waking up to continued power outages in the cold. For customers looking for resources, please check for information from 211, your local jurisdictions or media sources:

PSE will have two info resource hubs where customers can get basic support, including charging for small devices, Wi-Fi, water, coffee, light snacks and information from PSE staff. Please note that these staff have the same restoration information available as the outage map and cannot provide individualized customer restoration info.

Hours are: 10-5, Friday, November 22

In the parking lots of the following locations:

  • Maple Valley Fred Meyer located at Maple Valley Town Square
    26520 Maple Valley Black Diamond Rd SE, Maple Valley
  • Kent Fred Meyer
    10201 SE 240th St, Kent

We will be also at warming shelters set up by our community partners, where customers can connect with PSE staff to help with questions they have. These locations are:

  • Warming Shelter - Issaquah Senior Center
    75 NE Creek Way, Issaquah, WA 98027

 

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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

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Make a one time payment with your bank account, a credit or debit card, or set up autopay.

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Bank account

Make a payment

Set up autopay

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Pay as a guest

Make a one time payment without signing in. You will need the account number and ZIP code of the bill you want to pay.

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How can we help you?

  • Bill and pay options
  • Pay by phone
  • Pay by mail
  • Pay in person

Billing payment assistance

Puget Sound Energy offers two programs to keep your bills low, and you warm in the winter.

See if you qualify
Payment arrangements

Payment arrangements

We understand there are times when it's more convenient to pay a bill in small payments. We're happy to make an arrangement with you.

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Budget payment

Budget Payment Plan

Want more predictable energy bills? Our Budget Payment Plan evens out energy costs throughout the year.

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phone
Pay by phone

Pay your bill over the phone using a credit or debit card or bank check.

1-888-225-5773

Estimated time to post to account: 1-2 business days

pay by mail
Pay by mail

Send your check, money order or cashier's check payment through the mail. Address your payment to:

  • Puget Sound Energy
  • BOT-01H
  • P.O. Box 91269
  • Bellevue, WA 98009-9269

Estimated time to post to account: Varies - can take up to 7 business days

person
Pay in person

Visit one of our PSE pay stations to pay your bill in person using cash, check, pin based debit or money order (varies by location).

Estimated time to post to account: 1-2 business days


Pay station map