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We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall.

We know it is frustrating for our customers and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

System-wide:
  • We’ve made significant progress restoring transmission and substations are getting back online, crews are finding extensive damage to local distribution lines that need to be repaired before power can be restored.
  • In King County crews are saying the damage is comparable to the worst storms of past decades.
  • We are aware of an issue with our outage map. It is not reflecting all of the customers whose power has been restored, and is not showing a set of customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. The map issue appears to stem from a technology change-over for the mapping system that was implemented this fall. We know it is frustrating for our customers, and we are working hard to reconcile the data showing on the map. We ask that you continue to report outages if needed. Our crews will continue to work around the clock until the last customer is restored.

 

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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Find your local county agency

The HELP, LIHEAP and Home Weatherization Assistance programs are administered through county agencies. Visit the HELP and page to learn more and apply online. To apply for the LIHEAP and Home Weatherization Assistance programs or if you have question on applying for HELP, contact your agency.

Refer to this income table to learn if your income qualifies for assistance. For LIHEAP, contact your local agency to learn about the income guidelines for households greater than 10 people.

Agency name

Phone

Services

Island County

Opportunity Council

360-679-6577
Toll-Free: 1-800-317-5427

BDR
HELP
LIHEAP

 

360-734-5121 option 1020
Toll-Free: 1-800-649-5121 option 1020

Weatherization

King County

Multi-Service Center (for South King)
mschelps.org

253-517-2263

BDR
HELP
LIHEAP

Hopelink (for North and East King) hopelink.org/energy

425-658-2592

BDR
HELP
LIHEAP

The Byrd Barr Place (Seattle residents)
byrdbarrplace.org

206-812-4940

BDR
HELP
LIHEAP

Seattle Office of Housing (Seattle residents)
seattle.gov/housing

206-684-0244

Weatherization

King County Housing Authority

206-214-1240

Weatherization

Kitsap County

Kitsap Community Resources

360-479-1507

BDR
HELP
LIHEAP

 

360-473-2045

Weatherization

Kittitas County

HopeSource

509-925-1448

BDR
HELP
LIHEAP
Weatherization

Lewis County

Community Action Council of Lewis, Mason and Thurston counties

360-736-1800

BDR
HELP
LIHEAP

 

360-438-1100 ext. 2100

Weatherization

Pierce County

Pierce Co. Human Services

1-855-798-4328

BDR
HELP
LIHEAP

 

253-798-4445

Weatherization

Metropolitan Development Council (Tacoma residents)

253-572-5557

BDR
HELP
LIHEAP

 

253-593-2336

Weatherization

Skagit County

Community Action of Skagit County

360-428-1011

BDR
HELP
LIHEAP

Housing Authority of Skagit County

360-757-6509

Weatherization

Snohomish County

Snohomish Human Services Department

425-388-3880

BDR
HELP
LIHEAP

Snohomish County Department of Conservation & Resources

425-388-7205

Weatherization

Thurston County

Community Action Council of Lewis, Mason and Thurston counties

360-438-1100
1-800-878-5235

BDR
HELP
LIHEAP

360-438-1100 ext. 2100

Weatherization

Whatcom County

Opportunity Council

1-888-586-7293

BDR
HELP
LIHEAP

 

360-734-5121 option 1020
Toll-Free: 1-800-649-5121 option 1020

Weatherization