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November Wind Storm

Overnight, crews made steady progress restoring power to customers impacted by Tuesday’s windstorm, restoring more than half the total customers who’ve been affected since the start of the storm. However, we understand that for those still affected it remains incredibly challenging, especially with the cold conditions. For customers needing support, please check with your local government or call 211 to find warming shelters and other resources. King 5 also has this list of resources. We are working around the clock and will continue to do so until every customer is restored.

Crews have been able to restore power to 57 schools with known power outages over the last two days, with continued efforts to restore remaining schools, medical facilities and hospitals. The high winds and resulting tree damage not only downed the smaller, local power lines, but also damaged the larger transmission lines – the larger lines that bring power into communities. Crews are beginning to bring transmission lines back online; these lines need to be brought back into service before crews can focus on the local distribution system. Please note that as transmission comes online, there will be temporary spikes in data as those systems are energized, you may see numbers go up and down on the outage map as the process occurs.

 

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

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Our ethics: We do what is right

For nearly 150 years, PSE has served customers and communities across Washington state. We are committed to providing energy that is clean, safe, reliable, affordable and equitable. We understand the foundational role that compliance and ethics plays in this.

While doing our part in the communities we live in and serve, we hold ourselves and our suppliers to strict ethical standards. Our ethics program covers a broad range of topics but can be summarized into one simple sentence: we do what is right. We uphold these standards in our daily tasks, serving with fairness, honesty and decency, leveraging resources such as our Ethics Help Line and Code of Conduct.


Code of Conduct

Our Code of Conduct outlines how we expect all of our employees to conduct business in the spirit of our values: do what’s right, we have each other’s backs and everyone has a voice.

Reporting concerns

We encourage our employees, contractors, customers and members of the public to report any concerns.

Ethics Help-Line:
1-866-236-4PSE (4773)


File online report:
pse.alertline.com

  • Callers may remain anonymous
  • Operated by third-party vendor
  • Individuals will be able to follow-up and provide more information
  • Reports will be reviewed by appropriate officers and the Audit Committee of the Board of Directors for trends and broader issues
  • Available 24 hours a day, 7 days a week
  • Information is reported to PSE and investigated to determine appropriate action
PSE Workers On The Job


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