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February Windstorm

Current update

Restoration work continues today

We know how frustrating it is to be without power and appreciate customers’ patience as we work to restore power as quickly and safely as possible.

Crews will work throughout the night and around the clock until power is restored to all customers. Our restoration efforts are now focused on the neighborhood distribution lines serving smaller pockets of customers. There are still more than 300 individual damage points on the system and crews continue to find additional damage. Most of the outages are in hard-hit Kitsap County and on Vashon Island. Repairs are often time-consuming and slow-going, requiring extensive work while only restoring power to smaller numbers of customers, such as to 5, 10, or 20 at a time.

Power has been restored to 96% of affected customers. Estimated restoration times are available on pse.com.

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

PSE locations

As Washington state’s oldest local energy company, PSE serves approximately 1.1 million electric customers and over 900,000 natural gas customers in 10 counties across 6,000 square miles, primarily in the Puget Sound region of Western Washington. Our employees are dedicated to providing great customer service and delivering energy that’s safe, dependable and efficient.

 

Pay stations

Pay your PSE bill in person at a pay station near you. Search by address using our interactive map.


Tours and recreation

Explore outdoor educational and recreational opportunities at PSE facilities like the Wild Horse Wind and Solar Facility, Snoqualmie Falls, and more.


Bellevue headquarters

Corporate offices. No customer services available and no payments accepted at
this location.

355 – 110th Avenue NE
Bellevue, WA 98004 Map it


Service area

Puget Sound Energy serves 10 counties in western Washington.

Island (electric) Pierce (combined)
King (combined) Skagit (electric)
Kitsap (electric) Snohomish (natural gas)
Kittitas (combined) Thurston (combined)
Lewis (natural gas) Whatcom (electric)