Bill payment and weatherization assistance for income-eligible customers

Puget Sound Energy offers two programs to keep your bills low, and you warm in the winter. The HELP Program, and Weatherization Assistance Program are administered by local agencies in partnership with PSE.

The PSE HELP (Home Energy Lifeline Program) Program provides qualified customers with additional bill-payment assistance beyond that offered by the federal LIHEAP program.

The PSE Weatherization Assistance Program provides free weatherization assistance to qualified customers to help reduce energy use and lower bills. This includes free upgrades to your home such as insulation, sealing air leaks, lighting and refrigerator replacements.

For more information about bill assistance or weatherization information, download the PSE brochure:

LIHEAP program

The federal Low-Income Home Energy Assistance Program (LIHEAP) provides financial assistance to eligible low-income households to help pay their winter heating bills.

Qualified customers

Eligibility for PSE HELP and weatherization programs

Use this table to determine your eligibility for PSE HELP and LIHEAP programs. If your net monthly income does not exceed the limits listed below, you may qualify for these programs. Qualifying customers can contact their local agency for help paying their energy bill.

Number of Persons in Household PSE HELP
Maximum Monthly Net Income Limit*
Valid10/1/17—9/30/18
Federal LIHEAP
Qualifying Monthly Net Income Limit
Valid10/1/17—9/30/18
PSE Weatherization Assistance
Qualifying Monthly Adjusted Gross Income Limit
1 $1,508 $1,256 $2,255
2 $2,030 $1,692 $2,949
3 $2,553 $2,127 $3,643
4 $3,075 $2,563 $4,337
5 $3,598 $2,998 $5,031
6 $4,120 $3,433 $5,725
7 $4,643 $3,869 $6,190
8 $5,165 $4,304 $6,887
9 $5,600 $4,740 $7,583
10 $5,921 $5,175 $8,280

* After taxes and other authorized deductions. Other conditions apply. If your situation is
different, please call.

* Income limits are lower in some counties.

Local agencies

Contact one of the following agencies listed below for help paying your energy bill.

Agency name Phone Services
Island County
The Opportunity Council 360-679-6577 or 1-800-317-5427
  • HELP
  • Weatherization
King County
Multi-Service Center (for South King) 253-517-2263
  • HELP
Hopelink (for North and East King) hopelink.org/energy 425-658-2592
  • HELP
Centerstone
center-stone.org
206-486-6828
  • HELP
King County Housing Authority 206-214-1240
  • Weatherization
Kitsap County
Kitsap Community Resources 360-479-1507
360-473-2045
  • HELP
  • Weatherization
Kittitas County
HopeSource 509-925-1448
  • HELP
  • Weatherization
Lewis County
Community Action Council of Lewis, Mason and Thurston counties 360-736-1800 ext. 4100
  • HELP
  360-438-1100 ext. 2100
  • Weatherization
Pierce County
Pierce Co. Human Services 1-855-798-4328
  • HELP
  253-798-4400 ext. 3
  • Weatherization
Metropolitan Development Council (Tacoma residents) 253-572-5557
253-593-2336
  • HELP
  • Weatherization
Skagit County
Community Action of Skagit County 360-428-1011
  • HELP
Housing Authority of Skagit County 360-757-6509
  • Weatherization
Snohomish County
Snohomish Human Services Department 425-388-3880
425-388-7205
  • HELP
  • Weatherization
Thurston County
Community Action Council of Lewis, Mason and Thurston counties 360-438-1100 ext. 1144 or 1-800-878-5235
  • HELP
360-438-1100 ext. 2100
  • Weatherization
Whatcom County
The Opportunity Council 360-255-2192 or 1-888-586-7293
  • HELP
  • Weatherization